Customer Service Accounts Payable

Zoraida Frausto **** Wigmaker Dr. (

Katy, Texas *7493

Cell: (713) 538 - 3092 ( Email:

**************@*****.***

OBJECTIVE

A dependable bilingual professional with strong interpersonal and

organizational skills and a keen ability to multitask a variety of

challenges and responsibilities. Sincere, hardworking, and dedicated

individual with a great deal of ambition seeking a position to leverage

leadership abilities and support C-level executives.

EDUCATION

Lone Star College Cy-Fair, Houston, Texas

Associates of Applied Science - Radiology, Cumulative GPA: 3.6, anticipated

graduation date December 2014

Awards: Dean's List: Spring 2012 and Fall 2011, Honors College member,

Gordon scholarship: Fall 2009, President's list: Spring 2010, Fall 2009,

Spring 2009, Outstanding customer service award.

PROFESSIONAL EXPERIENCE

Accounts Payable/HR Assistant

September 2010 to Present

Lutheran Social Services - Krause Children's Residential Center, Katy,

Texas

. Handled daily A/P processes; supervised A/P clerks; managed

vendor/supplier relations; and oversaw the timely, accurate processing

of invoices, purchase orders, expense reports, credit memos and

payment transactions.

. Maintained adherence to corporate, accounting and GAAP standards;

addressed escalated issued from employees and vendors regarding

accounts payable; ensured accurate and compliance A/P files and

records in accordance with company policies and government

regulations.

. Resolved months of backlogged work, restored order and organization to

processes/records in disarray, researched and solved billing problems

and corrected invoicing and journal entry errors that had previously

been missed.

. Performed employee background and driving records checks; general

office duties including ordering supplies.

. Promotion from front desk receptionist after six months.

. Successfully created, maintained, and tracked 100+ employee training

files.

Intern August

2010 to Present

Depelchin Children's Center, Houston, Texas

No Kidding program: Straight Talk from Teen Parents. Presenting and

organizing three session curriculum based on the hardships and realities of

teen parenting.

. Presented to Houston area middle and high school students, counselors,

teachers, and PTO's.

. Spoke in front of crowds 200+.

Executive Assistant

March 2009 to August 2010

Ambitious Capital Partners, Houston, Texas

. Analyzed and streamlined work practices by implementing computerized

systems, which eliminated redundant work by 32% and resulted in total

annual savings of $100,000.

. Oversaw calendars, including personal and professional events, for

company President and CFO.

. Screened company president's phone calls, mail, and email.

. Provided administrative support to Executive management via drafting

all official company correspondence, typing, filing and performing

data entry.

. Scheduled staff and vendors for weekly meetings

SKILLS, CERTIFICATIONS & INTERESTS

. Excellent interpersonal, communication and relationship-building skills.

Ability to listen attentively, communicate persuasively and follow

through diligently.

. Ability to build and maintain successful relationships with individuals

at all levels.

. Bilingual (English and Spanish)

. CPR, first aid and CPI certifications

. Strong proficiency in Microsoft Word, Excel, PowerPoint, Access, and

QuickBooks

. Sewing, coin collecting, traveling, dancing, and swimming.

Professional references available upon request.

Contact this candidate