Customer Service Sales
Resume:
KEVIN J. POIRIER
Grosse Pointe Farms, MI 48236
*********@***.***
PROFESSIONAL SUMMARY
Performance and results-driven sales professional with extensive experience in both
creating value and being an advocate for the customer. Demonstrated ability in
relationship building with an emphasis on exceptional customer service and follow-
up. Self motivated, able to work independently with excellent communication skills,
both written and oral. Thorough, hardworking, reliable and organized.
PROFESSIONAL HISTORY
06/1986-10/2012 First Place Bank, Southfield, MI
Assistant Vice President Relationship Banker, Service Associate, Investment
Representative
Responsibilities included both inside and outside sales of bank products,
cross selling and advising customers to achieve their individual needs.
Led business development activities in acquiring new customers
and managing existing accounts.
Partnered with Commercial and Mortgage Lenders and Bank
Merchant Card Services Reps to increase overall sales.
Grew bank business accounts by 600%+ through cold calling,
referrals, networking, cross selling and providing superior customer
service.
Built business relationships that increased referral and networking
resources.
1983-1985 A.G Edwards & Sons, St. Louis, MO
Investment Broker
Responsibilities included using a client centered approach to identify
financial goals and objectives. Analyzing financial situations,
implementing solutions and customizing strategy.
1977-1982 Reynolds & Reynolds Company, Dayton, OH
Sales Representative
Responsibilities included selling printing of business forms to all auto
dealership departments such as new and used car sales, parts,
service, leasing.
EDUCATION Bachelor of Arts in Business Administration and History
Albion College, Albion, MI
PROFESSIONAL Certified Financial Planner
DEVELOPMENT/ College for Financial Planning, CO
LICENSES Licensed from 1988-2010 eligible for reinstatement
Contact this candidate