Customer Service Representative
Resume:
Larry Thompson
Tampa FL 33559
********@************.***
Abilities
* ***** ** ******** ******* and culinary
Excellent verbal communication skills, with an eye for detail
Extremely productive in a high volume.
Self-starter with a can do attitude
Doesn’t let things get me down on the job
Strive to be the best employee I can be
Employment History
Nov 2006 – Winn-Dixie Tampa, Fl
Sea Food Department Employee
I had to know how to handle customers on a day to day basis. Had to know how to cook, clean, and display food for the buyers. The job Took good vocal and communication skills to get across to a wide verity of customers. I had to be able to speak over the intercom to the whole store to let customers know about the sales and also make sales over the phone.
May 2010 – Busch Gardens Tampa, Fl
Warehouse employee
As an employee at Busch Gardens I had to set up my own station of products and really had to show my people skills to try and make sales. I had to be organized, determined, and knowledgeable about the products and there prices. I also had To keep inventory of all incoming and outgoing products in warehouse. Stock and refill all working stations. Keep record of sold product.
Feb 2011- Phonathon Jacksonville University
Phonathon call rep
As a call rep for Jacksonville University I had to make between 50 to 100 calls a night asking previous alumni to generously give back to the JU fund. I gained experience in calling strangers and showing good communication skills to make sales over the phone. I was persistent and never let no discourage or put me down for the rest of the night.
May 2010- Smart circle
As a smart circle employee I worked under the branch of truth Marketing Corporation. My job tittle was Account Manager, which I was for many different clients. My duties was to be in charge of a group of people teach them how to close sales to our customers. Also needed to handle different receivable accounts, and help develop marketing ideas and plans for future clients.
Temple terrace rec center.
As a fitness personnel my job description was to keep the weight room clean, organized and to make sure equipment was to be used in the proper manner. As a employee at Temple Terrace Rec Center It was my job to open and close the facility. I also helped out with special events and summer camp with the kids.
Lutz learning center
Sports instructor for after school program. I help teach and educate school age kids, ( 3-12 age), through different sports and activities. Always shared results with parents and guardians. Used excellent communication skills.
Fidelity information systems (FIS)
As a customer service representative For FIS it is my goal to give great customer service to are clients. I provide are card holders with there balance inquires, transaction history, disputes, claims, and also the issuance of new cards. As a CSR the protection and security of are clients benefits is my number one priority. High call volume environment, handled 300 calls a day.
Education and hobbies.
High School diploma from Freedom Tampa, FL
I am a recent graduate of Jacksonville University and Degree in business administration.
Was captain of university football team
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