Customer Service Front Desk
Resume:
EDITH REBOLLEDO
LAS VEGAS,NV ***47
**********@*****.***
Front Desk Clerk
TREASUE ISLAND HOTEL - Las Vegas, NV
December 2004 to June 2013
PROVIDE GUEST WITH GENERAL INFORMATION REGARDING HOTEL AND EVENTS AROUND
THE CITY
PROVIDE GUEST WITH A FRIENDLY CHECK-IN AND CHECK-OUT EXPERIENCE
COMMUNICATE EFFECTIVELY WITH OTHER DEPARTMENTS TO ENSURE A PRODUCTIVE
WORKING ENVIRONMENT
PBX Switchboard Operator
TREASURE ISLAND HOTEL - Las Vegas, NV
December 2004 to April 2011
OPERATE THE PBX EQUIPMENT ("MERIDIAN") BY ANSWER MULTI LINES, TRANSFER AND
INFORM GUEST WITH INFORMATION ON PROPERTY
CUSTOMER SERVICE, SPEAK WITH PUBLIC
SET UP WAKE UP CALLS
RADIO CALLS FOR MAINT..
COMPUTER SKILLS TYPING AND
MERIDIAN PHONE SKILLS
WORKING WITH OTHERS
Front Desk Clerk / Switch Board Operator
TUSCANY SUITES AND CASINO - Las Vegas, NV
November 2001 to December 2004
Greets, acknowledges, registers, and assigns rooms to guests. . Handles
confidential information
Operates the PBX equipment ("Avaya") by accepting incoming calls, assisting
outgoing calls, scheduling and setting wake-up calls and paging guests to
provide guests with timely and efficient service
Front Desk Clerk
MAXIM HOTEL - Las Vegas, NV
January 2000 to August 2001
Greets, acknowledges, registers, and assigns rooms to guests. . Handles
confidential information
Inventory Control Specialist
EASTMAN KODAK COMPANY - Whittier, CA
April 1997 to January 2000
- Prepares list of depleted items and recommends survey of defective or
stagnant inventory items.
Provides line with parts to complete work orders and verifies quality on
work orders.
Works closely with others to ensure timely and responsive action to meet
department needs
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