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Customer Service Administrative Assistant

Location:
New Orleans, LA
Posted:
October 03, 2013

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Resume:

Krishelle Powell-Landers

*** **** **** ****

New Orleans, LA 70128

504-***-****

**********@*****.***

OBJECTIVE

To secure a position with a company where I can utilize my education and skills obtained in a

professional environment. My experience includes over 5 years of clerical duties and accounting

knowledge. I am able to make sound decisions and possess a high degree of leadership, communications,

and organizational skills. I work well with others, can work under pressure and I am able to be efficient

and effective when accomplishing goals.

EDUCATION

Delgado Community College

Associate’s of Science-Accounting

Graduated May 2005

COMPUTER COMPETENCIES

Excel, Microsoft Word, QuickBooks, Access, PowerPoint, Word Perfect, Outlook, AS400, Medical

Manager, Meditech, McKesson, A.B.A.C.U.S., Passport, Envision, MedAssests, Noblehouse and HOST

EXPERIENCE

Topp Knotch Personnel/ACS: New Orleans, LA; July 2010-June 2012

Medical Biller/Collector: Posting payments, write-offs, customer service, follow up, billed commercial

insurance, Medicaid, and Medicare, filed medical records, updated patient information, worked special

reports, verified insurance, worked attorney requests, general clerical duties and worked other projects as

assigned.

Kforce Healthcare/Ochsner Foundation Hospital: New Orleans, LA; January 2011-April 2011

Revenue Cycle Representative Hospital Follow-Up: Worked accounts that were 30 days or older with

balances that were under $10,000, called insurances to get statuses, posted approved contractual

adjustments, updated insurance information, updated ins plan codes, re-billed claims via fax or mail,

general clerical duties, and worked other projects as assigned.

Westaff /Lake Borgne Basin Levee District: Violet, LA; Feb. 2010-June 2010

Administrative Assistant: Responsible for Accounts Payable, Accounts Receivable, scheduling

meetings, organizing files, human resources, filing, data entry and payroll. Works on different projects as

assigned, including general clerical duties.

Brooke Companies-Infusion Partners: New Orleans, LA; May 2009-October 2009

Medical Biller/Collector: Billed private insurances and Medicaid, worked A/R reports for all accounts

that were over 30 days or older, data entry, posted payments, collections, verified insurances, obtained

referrals, customer service, general clerical duties, and worked other duties as assigned

Tulane-Lakeside Medical Center: Metairie, LA; Feb. 2008-May 2009

Referral Clerk/Registrar: Responsible for obtaining community care referrals for all emergency room

visits. Worked on unbilled account reports, obtained all information needed to bill insurance companies,

including verifying insurance. Collected deductibles, co-insurances, and co-pays, posted payments for

other departments, registered patients for outpatient procedures and emergency room visits, admitted

patients for inpatient stays, ran daily report for patient charts, set up industrial accounts, collected

payments, posted payments, collections. Performed general clerical duties, and worked on other

assignments as assigned.

Brooke Companies-First American Title/Road Home Program: New Orleans, LA; Feb. 2007-

Feb.2008

Post Close Clerk/Resolutions: Assisted homeowners with issues that may occur after closing. Disbursed

checks to homeowners. Calculated recording fees for Notarial Archives and Clerk of Courts for all Parishes in

Louisiana, included disbursing checks to these offices, as well as adjusting checks and overages. Performed

general clerical duties, and worked other assignments as assigned.

Lofton Staffing/Tulane University: Harahan, LA; Dec. 2006-Feb.2007

Project Assistant/Administrative Assistant: Assisted the Directors of the Capital Projects Department.

Duties included scheduling departmental meetings, preparing agendas for meetings, preparing accounts

payable, and organized receipts for department’s budget. Performed general clerical duties, and worked

other assignments as assigned.

Ochsner Home Health: Metairie, LA; Aug. 2005-Nov.2006

Medical Biller/Collector: Billed private insurances and Medicaid, worked A/R report for all accounts

that were over 90 days or older, data entry, posted payments, collections, prepared month end reports,

verified insurances, obtained referrals, customer service. Performed general clerical duties, and worked

other duties as assigned.

Reference Available Upon Request



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