Quality Assurance Project Manager

Sazzad Hossain Somon

Phone: 347-***-****.

Email: *****.******@*****.***

Objective: To obtain a challenging QA Analyst position where I can utilize my knowledge,

proficiency and skills to contribute to a company's growth.

Summary:

• 2.5+ years of extensive experience in the field of Software Quality Assurance and Testing

in both Manual and Automated.

• Develop, implement and perform QA manual and automated test scripts.

• Use application specifications to create robust test plans and test cases.

• Experienced in analyzing product requirements from a BRD and FRD.

• Develop Test Plans, Test Cases of various Business applications, and complete

familiarity with all phases of Software Development Life Cycle (SDLC).

• Experience with supporting Test Cycles, Compiling Test Status Reports, participating

Defect Status meetings, Project Status meetings and interacting with Project Managers,

Operations Teams and Engineers.

• Proficient in different phases of testing: Functional Testing, Integration Testing,

System Testing, User Acceptance Testing, Load and Performance Testing, Regression

Testing.

• Work with program management, software development, operations management and end

users to test and document projects and project enhancements.

• Strong SQL, developing database queries for Backend Testing, in-depth Knowledge of

Oracle and SQL Server, resolved Database Performance issues.

• Develop automated Test Scripts using Quick Test Professional and automated various

Business Flows for E-Commerce activities.

• Conduct Performance Testing using Load Runner for E-Commerce applications and

generated summary reports for Transactions time, Resource monitoring and Applications

health check for different kinds of user profiles.

• Use Quality Center/Test Director for maintaining the Test Plans, Test Cases, Test

Execution, Defect management, Bug Reporting and familiarity with other features of

Quality Center/Test Director and Administration.

• Exceptional ability to analyze informational requirements and needs, identify problems,

examine alternatives, reason logically, and design testing procedures.

• Experience in GUI design using Visual Studio & Dreamweaver.

• Basic experience in Web Application development using HTML, CSS, PHP, MySQL,

JavaScript, JQuery.

• Perform the Cross Browser Testing using Browser stack.

• Excellent Team player and Quick learner with positive attitude.

• Great ability to communicate clearly and concisely, both orally and in writing; and solve

complex problems.

TECHNICAL SKILLS:

Testing & Defects tools: BugZilla, Quality Center, Quick Test Professional, Load Runner,

Selenium IDE, Browser stack.

Programming Languages: Java, SQL, HTML, PHP, VBScript, JavaScript, XML, JQuery, Shell.

Database: Oracle, MS SQL Server, MS Access, MySQL Workbench, Altova XML.

Software Application: Visual Studio, Apache web server 2.x, CSS, XAMPP, QuickBooks,

Adobe Master Collection CS5 (Including Dreamweaver), Microsoft office Suite, SEO Tools

CMS & MVC: Advanced Word Press including themes & Plugin, Joomla, Drupal & Shopify

Operating System & Workstation: Windows Server 2003/2008 R1 & R2, UNIX, Linux, Red

hat Enterprise Linux 5, VMware, Windows 95/98/2000/Me/NT/XP/7/8, Macintosh

Network Tools: Putty, Telnet, Cygwin, FileZilla, OpenVPN.

Network Protocols: FTP, H323, SIP, RDP, SMTP, POP3, TCP/IP, VOIP, EOIP.

PROFESSIONAL Experience:

Verizon Telecommunications,

Warren, New Jersey.

September 2012 – Present

Position: Quality Assurance Analyst.

Main Responsibilities:

• Responsible for the provisioning and maintenance of HSD activation.

• Test all TVE partners - HBO, TNT, CNN, TRUE TV, DISNEY and etc.

• In-depth knowledge testing mobile applications and devices.

• Analyzing Functional, Design and Business Requirements and interacting with developers,

product manager and system administrator.

• Test the video content system by checking whether the flash player is on the Browser OS. Also I

check the buffering, Stop-play-replay functionality using Load Runner.

• Experience in both manual and automated functional testing of Web and Client/ Server

applications using automated tools such as HPQTP, Selenium and Leading projects of a

strategic nature which are business critical.

• Involve in writing and implementing the Test Plan, Test Cases, Test Procedures, Test Sets using

design document and functional specs.

• Executing test cases following the test scripts, which is written based on different test technique.

• Log, maintain & track defects, assigned type & severity levels, regress scripts to assign status to

defects.

• Use HPQC for requirement management, planning, execution, defects tracking and reporting.

• Analyze Functional Requirement and Business Requirement Documents to get a better

understanding of the system on both functional and business perspectives.

• Involve in regular project review meetings & Testing Status Meetings and sending Test Report to

Project Manager and Project Team. Analyze the user requirements by interacting with system

architect, developers Business Analyst and Client.

• Participate in Walk through and Defect report meetings periodically with development and

Business teams.

• Automating test scripts for Regression tests in QTP.

• Analyzing test results, identifying and reporting issues.

• Test & manage the E1 & T1 trunks database in QA environment using MS SQL Server.

Environment: VBScript, Quality Center, Quick Test Professional (QTP), Load Runner, MS SQL

Server 2005, 2008, SQL, Mainframe, Video Integration, UNIX & Windows XP Professional.

Liberty Mutual,

Manhattan, New York.

September 2011 – August 2012

Position: Quality Assurance Analyst.

Main Responsibilities:

• Work on product requirements and use cases and translate them into test cases.

• Execute test scripts, documentation and results.

• Responsible for risk assessment and risk mitigation activities with the core team.

• Responsible process validation, data quality, integration and system testing.

• Develop Test Plan, Test Strategy and estimated resource requirements.

• Conduct End-to-End, Manual Testing of the system and prepared and managed test cases

using HP Quality Center.

• Use Quality Center as the test repository and used it for executing the test cases and

scripts and logging & generating various reports and graphs for further analysis.

• Write SQL queries to test Data Integrity, Referential Integrity and performed Database

Testing for the Application.

• Develop automated test scripts using QTP, enhanced the scripts inserting checkpoints,

parameters, synchronized the scripts and saved the same for regression testing.

• Work on finding the system resources usage, Network & application Bottle necks by

using Load Runner Analysis Reports.

• Analysis used to develop Microsoft word Report, where higher management can easily

understand Load Runner results.

• Develop automated Test Scripts to perform Functional Testing, and Regression Testing,

Performance Testing, Baseline Testing, Stress Testing, and Volume testing of the application

by using Load Runner.

• Involve in daily defect meetings during testing phase and extensively worked throughout

defect life cycle from opening to closure using HP Quality Center.

• Participate in weekly Project meetings and organizing defect meetings.

• Submit defect reports and communicated issues to business, engineering and

management.

Environment: Quality Center, Quick Test Professional, Load Runner and Web Logic

Application Servers.

TD Bank,

Mount Laurel, New Jersey, NJ.

January 2011 – August 2011

Position: Manual Quality Assurance Analyst.

Main Responsibilities:

• Review Software Requirement Specification Document and develop Test

Execution Strategy and Test Cases

• Execute Manual Test cases to thoroughly test Account Management and Billing

Modules.

• Develop Test Scripts and conducted Regression testing for various application

modules using Win Runner.

• Extensively write and execute SQL queries to test the application for various

order flows and order fulfillment activities

• Support Configuration management and Build Process and handled many Test

Cycles in QA and Production Environment.

• Develop and maintained test scripts and entry/exit criteria for test cycles.

• Performed smoke, Functional, Backend, Integration, Black Box, User Acceptance

testing.

• Perform functional decomposition of requirements for developing test cases.

• Generate Test cases and traced them to the relevant FRD.

• Work with Users and Business Analysts to define and design test scenarios and

test data.

• Create Test Script for performance testing using Load Runner.

• Use Clear Quest for bug tracking and reporting, also followed up with the

development team to verify bug fixes and update bug status.

• Conduct Defect Status Review meetings.

• Attend review meetings and walkthroughs to discuss the status of the project.

• Attend periodic meetings, teleconferences and led discussions on problem

resolution.

• Environment: Windows XP, Custom CMS, Oracle, SQL, UNIX, Word, Excel, MS

PowerPoint.

•

EDUCATION:

• June 2010: Diploma in Information Technology, Premier University, Chittagong, Bangladesh.

• Nov 2009: Diploma in Web & Graphic Design from New Horizons, Chittagong, Bangladesh.

• July 2009: High school Diploma from Chittagong Govt. City College, Bangladesh.

• August 2007: Completed the course of MS Office and A+ from Aptech Academy, Chittagong,

Bangladesh.

Spoken Languages: English, Bengali, Hindi, Urdu, Punjabi

References: References are available upon request.

Contact this candidate