Customer Service Assistant

Marcia Figueroa

* *********** ***

East Greenbush NY 12061

518-***-****

Objective: A challenging position offering continued growth

Skills: Proficient in Microsoft office.

Extremely organized with attention to detail.

Excellent verbal and communication skills.

Typing and data entry skills.

Work Experience:

Teaching Assistant (Special Education Department)

September 2007- October 2012 Guilderland Central School district

Guilderland, NY

-Work collaboratively with Special Education Teacher and mainstreamed

teachers, towards meeting the academic and social-emotional needs of the

students.

-Monitor, modify and follow up on all necessary school related assignments.

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Receptionist-March 2003-June 2005 DR. Gurmuk Raince,

Richmond Hill, NY

-Responsible for incoming calls, patient charts, insurance verification.

-Maintained all front end office issues.

-Assisted doctor with patients

Reservationist-June 2000-August 2002 Biss Tours

Rego Park, NY

-Responsible for all Reservations.

-Handle heavy customer calls.

-Provided customer service to walk-in customers.

Sales Associate-November 1999-June 2000 Metro Clothing Company Valley

Stream,NY

-Responsible for all customer service issues.

-Created and maintained all clothing displays.

-Take inventory when necessary.

Education: Associates Degree in Office Technology Jackson

Heights, NY

September 1998-2000

Certification: NYS Certificate as a Teaching Assistant

References: Will furnish upon request

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