Data Entry Service

Ashley Magee

**** ***** ********, *** ****, Illinois 60302

708-***-****

********.*****@*****.***

Education/ Professional Training

. Bachelor of Science, Recreation Management, Kent State University

. Microsoft Office Suite (Word, PowerPoint, Excel) ( Microsoft Publisher (

Type 55WPM

. First Aid Certified ( Adult, Child & Infant CPR / AED Certified

Work EXPERIENCE

Lasalle Network, Oak Brook, Illinois ( 2013

Chicago temporary (temps) staffing and recruiting services for accounting

and finance, technology services, executive and call center careers

DeVry University Online, Naperville, Illinois

Student Service Representative Contact Center (5 months)

. Operate within multiple software programs including Banner, Cisco, and

RightNow

. Handles all incoming service-related inquiries excess of 100 calls

including, but not limited to, technical issues, textbook and course

questions and concerns

. Provides general information to all online and campus students and

handles general requests such transcript requests, and graduation

applications

. Provides follow-up to students with service-related requests as necessary

. Consistently meets metrics and service levels

CHICAGO YOUTH CENTERS, ABC Polk Brothers, Chicago, Illinois ( February

2012 - October 2012 (8 month grant)

Community youth center in North Lawndale focused on underserved and at risk

youth and providing a safe place to discover and realize their full

potential.

Youth Organizer

. Office support, clerical, data entry, filing, faxing reports, answering

phones

. Completed program reports and analysis, spreadsheets, ordering supplies

and taking inventory

. Created organization system for fiscal contracts for multiple

organizations

. Developed summer programming schedule and activities

. Planned and participated in community anti-violence outreach projects to

spread awareness of crime in Chicago

AMERICAN YOUTH FOUNDATION, MINIWANCA, Shelby, Michigan ( March 2011-

October 2011 (Seasonal)

360-acre leadership camp providing unique programs, including a youth

summer camp and ropes course

Positive Youth Development Professional, Program Facilitator

. Led 1-5 day outdoor teambuilding adventures for up to 12 youths,

facilitating high ropes challenge course participation to build

leadership and teamwork skills while adhering to experiential learning

curriculum

. Managed all aspects of group activities, providing support and

overseeing youth groups for 10+ hours daily

. Co-managing high ropes course activities, facilitate low ropes course,

supervise summer staff team

. Orchestrated special events, establishing multiple obstacles, including

races, relays and trivia contests

. Organized and delivered basketball clinics, providing instruction on

fundamentals and strategy

Volunteer Experience[pic]

American Youth Foundation, Miniwanca Shelby Michigan ( 2011- 2012

360-acre leadership camp providing unique programs, including a youth

summer camp and ropes course

. Camp clean-up weekend (racking, wood chopping, painting, gardening,

cabin clean)

. National Leadership Conference mentor

o leading teambuilding, life skills, character development

initiatives for students aged 14-20

Girls in the Game, Chicago Illinois ( 2009 - Present

Intern/ continual volunteer

. Database organization, data entry

. Planning and implementing sports programming

. Liaison for board members

. Assiting with large sports demonstrations for 20-150 girls

. Marketing and advertising of special events, fundraising

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