Data Entry Management
Resume:
A ngela D. Rucker-Jefferson
Metai rie, LA 70002-0000
Phone: 504-***-****
************@*****.***
Abilities
I can function independently with efficiency. Also, able to interact and contribute effectively
i n a team setting. I am a strong planner and problem solver who readily adapt to change. I
am capable of
working independently and exceed expectations. I have over twenty years experience as
office assistant, file clerk; with receptionist experience. Expertise in reception, case files
management, and record keeping.
E mployment H istory
Nursing Solutions of Louisiana Metai rie, La.
1/2013- present
Office Manager/Field Supervisor
Currently I am responsible for scheduling direct service workers to service clients. Created
reports to be submit ted to various case management offices, reports included but not
l imi ted to; critical incident reports, follow up reports, new and reassessment clients, and
h uman resources. I also created a database from Microsoft Access for new and existing
clients, employees, and referrals. Other duties consisted of, data entry, filing, record
management. I processed Medicaid, Medicare, private insurance, and private pay claims
for new and existing clients. Responsible for assisting insurance providers for the purpose of
verifying eligibility of insurance claims and processing claims . Handle the tasks of verifying
i nsurance coverage by phone, online or though electronic systems. I perform quality
assurance activities for employees and clients. Staff development in areas related to their
job descriptions. I am currently in charge of the maintenance of t raining records. Staff
t raining in accordance with specific topics as outlined in the DSS licensing standards and
t he DHH standards of participation. My work is performed in accordance with established
r ules and regulations, involving formulation of operational policies for all programs;
supervised programs through conferences with owner and office administrator; my duties
require frequent contact with concerned clients and family members in regard to the plan of
care. Certified t raining in developing and nur tu r ing quality staffing for our clientele.
A deeta Corporate Staffing
09/2008 – 2/2013
Office Clerk
Handled mult ifaceted clerical tasks (e.g., data entry, filing, records management and
b illing) as the assistant for various companies. Coordinated t ravel arrangements,
maintained database. Quickly became a t rusted known employee with can-do attitude,
f lexibility and high-quality work.
H ighlights: Communicated effectively with multiple departments to plan meetings.
Established strong relationships to gain support and effectively achieve results. I was
entrusted to manage office in the event of my supervisor's absence. Provided timely,
courteous and knowledgeable response to information requests; screened and t ransferred
calls; and prepared official correspondence. I earned excellent marks on performance
reviews, with citations for excellence in areas including work volume, accuracy and quality;
ability to learn and new concepts; positive work ethic; and commitment to providing
u nsurpassed service.
Professional Daycare Services New Orleans, LA
Director/Owner
August 2010-August 2012
Monitoring and controlling all the day-to-day activities at the child care center Studying the
exact parental expectations of child care and striving to fulfill most of these expectations
Developing rules, regulations and policies so as to achieve streamlined working of routine
activities Recruiting new staff as per the work demands. Organizing special events at the
child care center for promotional purposes. I assessed children to verify fulfillment of set
learning goals. Scheduling daily meals for child care center Prepared well-balanced meals
each day for the children Recommended methods to improve behavior and encourage
learning experiences. Reviewed facility activities and ensured compliance to state and local
regulations. Reviewed and approved menu plans and food purchases.
I provided medical aid to children in accordance with parental instructions. Managed and
assigned classroom duties.
Brooke Companies Metai rie, LA
Legal File Clerk
02/2008 - 09/2008
Assigned to Mcglinchey Stafford. Managed office work f low compiled t r ial notebook.
M aintained and updated legal case files, familiar with litigation management software,
Outlook, Word, and various
billing software.
Abbott, Simses, & Kuchler New Orleans, LA
Legal File Clerk
08/2007 - 02/2008
I organized documents for t r ial. I assisted in t imely and complex preparation of cases for
d iscovery to t r ial phase. Received and reviewed all incoming correspondence, including
client, court, and
opposing counsel communications. I prepared outgoing correspondence, including client,
court, and opposing counsel communications.
Special Counsel New Orleans, LA
Secretary
05/2006 - 08/2007
I was assigned as a receptionist to Favret, Demarest, Russo, & Lutkewit te; Kean M iller and
Associates; and at the Federal Public Defenders Office located in New Orleans. I also
worked as a file clerk for Raul Bencomo; Aultman, Tyner, and Associates. Duties also
i ncluded faxing, filing, preparing legal documents and court runs.
Village of Dolton Dolton, I L
Police Dispatcher
09/2005 - 01/2006
Assist police and fire dept. in various duties including but not limi ted to data entry, filing,
d irecting incoming calls for help and dispatch fire, ambulance, and police to assist the
p ublic and private
citizens.
Education H istory
12/2011 Herzing University LA Associate's Degree Entrepreneurial Business
Herzing University Associate Degree/Business
Relevant Courses:
Business Principals and Management
Computer Applications and Software
MS Word
MS PowerPoint
MS Excel
Accounting I/I I
Finance
Access Database
Marketing
Business Law I/I I
09/2010 University of New Orleans LA 1 Year of College
06/1990 Richards Vocational H igh School I L Vocational School
Certificate Office Occupations
References
Valencia Thomas
Personal/business
10 years
Deondrei Smith
Personal
25 years
Contact this candidate