Customer Service Home Health
Resume:
Ashley Williams
Waggaman, LA 70094
Email: **********@*******.***
Home: 504-***-****
Cell: 504-***-****
Education
High School: John Ehret H.S., Marrero, LA
College: Delgado Community College, New Orleans, LA
Vo-Tech: Eastern School of Health, Metairie, LA
Career History:
West Jefferson Medical Center - August 2010- November 2011
1101 Medical Center Blvd.
Marrero, LA 70072
Position: Central Sterilization Aide
Responsibilities:
• Prepare surgical instruments
• Distribute equipment
• Perform various office job
TLC Home Health Care Agency – January 2008- October 2009
1581 Carol Sue Ave
Gretna, LA 70056
Position: Office Assistant/Office Manager
Responsibilities:
• Assist clients as they enter the agency
• answer multi-line phones
• assist the patients as they call
**********@*******.***
• type memos, correspondence reports for office meetings
• Maintain files for the agency
• stock the shelves for different supplies
• run Medicaid for Home Health services
• perform many other office duties
• Assisting the administrator with different assignments
Westbank Women's Health Clinic - June 2007 – January 2008
1111Medical Center Blvd # N-250
Marrero, LA 70072
Position: Front Office/ Checkout Clerk
Responsibilities:
• Checking patients in and out for appointments
• scheduling for next appointments
• pulling charts, filing charts
• running Medicaid
• verifying insurance for any type of procedures
• collecting co pays
• deductibles
• answering multi-lines
• Other office duties
Northside Hospital – June2006 – February 2007
1000 Johnson Ferry Rd., Atlanta, GA 30092
Position: Outpatient PBS Representative
Responsibilities:
• Checking patients in for various surgeries
• Discharging the new moms from the hospital
• Collecting payments
• Taking some of the patients to their rooms
• Various paperwork, etc
Cox Communications – June 2004 – September 2005
1000 Airline Hwy
Ashley Williams
104 Clifford Court
Waggaman, LA 70094
Email: **********@*******.***
Home: 504-***-****
Cell: 504-***-****
Metairie, LA
Position: Customer Service Agent
Responsibilities:
• Assisting customers with their bills for Cable, HSI and Phone services
• data entry
• Sales and customer service rep.
Fara Benefit Services – January 2003 – January 2004
3838 N. Causeway Blvd
Metairie, LA 70002
Position: Customer Service Rep.
Responsibilities:
• Assisting employees with their benefits
• Assisting doctor's office with claim information
• Call center operator
West Jefferson Medical Center – August 1997 – January 2003
1101 Medical Center Blvd
Marrero, LA 70072
Position: ER/ Registration Rep.
Responsibilities:
• Registering patient to the emergency room
• Verifying insurance for inpatient stay
• Registering for outpatient testing
• Collecting deductibles and co pay for various outpatient test
• Assisting patients up to their rooms, I
• CD 9 CPT Coding
• Checking for Medicare and Medicaid benefits
• other clerical duties
**********@*******.***
References available upon request
Contact this candidate