Available Immediately, Customer Service Sales, Admin

Angela Carr

**** ******** ****** **. ********, MO 63052

314-***-**** ***.*.****@*****.***

OBJECTIVE

To work in a challenging and fast paced environment, to help the organization grow, and

to become a valuable member of the team.

EDUCATION

St. Louis Community College at Meramec, Saint Louis, MO

SKILLS

filing, telephone, typing (60+ wpm), faxing, Word, Excel, Outlook, extensive scanner use,

internet friendly, navigate through multiple programs at a time, call logging

Ability to communicate effectively both orally and in writing, excellent telephone etiquette,

ability to establish and maintain effective working relationships, strong interpersonal skills,

strong organizational skills with attention to detail, ability to work under stress, meet

deadlines and perform all daily assignments with consistent accuracy

EXPERIENCE

Travel Consultant- Connexions Loyalty Group(Aerotek Staffing) Creve Coeur, MO 3/2013-

6/2013

Duties: Answer incoming calls from Chase and Citi cardholders, book travel using

reward points from loyalty programs

Fleet Reservation Sales Agent- Enterprise Holdings Contact Center Saint John, MO

9/2011- 11/2012

Duties: Answer incoming calls from Fleet Companies and Drivers needing rentals

while their Fleet vehicle is being serviced or replaced. Contact local branches to

guarantee availability. Arrange for Driver pick up or vehicle delivery.

International Reservations Sales Agent- Enterprise Holdings Contact Center Saint John,

MO 2/2010- 9/2011

Duties: Answer incoming calls, answer any questions about any and all policies in

particular countries, very customer service oriented.

Receptionist- Central Credit Services Saint Charles, MO 08/2009 - 12/2009

Duties: Answered multi-line phone, received incoming calls from various debtors,

answered questions and transfers calls to appropriate collectors, used LATITUDE,

other clerical duties as assigned

Assistant Preschool Teacher- Lemay Child & Family Center Saint Louis, MO 5/2008 -

8/2009

Duties: Created weekly lesson plans, assisted lead teacher, other classroom duties

Mailroom Clerk, Receptionist- Welsch Flatness & Lutz Inc., Saint Louis, MO 2/2007 -

1/2008

Duties: Opened, sorted and distributed mail, used large postage machine daily;

kept mailroom stocked with various office supplies, scanned and saved

documents, did various copy jobs, faxed and shipped packages using FedEx,

UPS, DHL, assisted receptionist during breaks and time off, answered multi-line

phone and greeted visitors

REFERENCES

References are available upon request

Contact this candidate