Denise Ricke
Itasca, Illinois ****3
*****.******@*****.***
Summary
Demonstrated achiever with exceptional interpersonal skills.
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Strong medical background combined with excellent customer
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service skills.
Ability to learn new concepts quickly, works well under pressure,
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and the ability to listen effectively.
Education
Phlebotomy Technician Specialist 2011
Healthcare Inservices, Lombard, IL
. Concentration on venous blood draw, arterial draw and finger
punctures, completed course with a G.P.A. of 3.6.
Massage Therapist Certification 1999
Redfern Training System, Darien, IL
Massage therapy courses were focused on Swedish massage,
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deep tissue, sports massage and medical massage.
Certification was attained with a G.P.A. of 3.8.
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1994
Associates Degree in Human Services
College of DuPage, Glen Ellyn, IL
Career History and Accomplishments
Philips Electronics, Lifeline Division 2009 to present
Framingham, MA
Worked directly with Lifeline clientele, training clients on the
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proper use of all Lifeline medical equipment. The main focus of
this position is to train clients on the personal emergency
system, medical dispenser and InRatio Pt/INR testing meters.
Responsibilities included but not limited to; gathering all
pertinent medical information, installing the Lifeline Personal
Emergency Response units, installing the Philips Medical
Dispensers and teaching clientele how to draw blood droplets
for use with the InRatio PT/INR meters. This position requires
extensive driving, completion of daily/weekly calendars, data
input and completion of medical reports. This position is located
in Chicago; my office is located in my home.
Caring Touch Massage Therapy 1999 to 2011
Established this private practice to introduce prospective
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clientele on the many benefits of massage therapy. My practice
grew dramatically over many years and became one of the most
successful massage therapy offices in the Chicago suburbs. My
goal was not only to relieve pain but to educate clients on how to
better reduce stress through exercise, proper diet and massage
therapy.