Sales Manager

Billie Divjakovic

**** ******* ***** 244-***-****

Lake Zurich, IL 60047 *****************@*****.***

Professional Experience

Niki’s Makeover, Addison IL

Assistant Manager June 2010-Current

• Scheduled appointments for tanning and stylists

• Maintained and controlled inventory

• Ordered products and selected new products for trial or special events

• Hosted catered events for special events

• Maintained schedules between stylists

• Weekly booking

• Designed seasonal promotions and tracked responses

• Marketed and sold new products from the salon

Sava Corporation, Berwyn IL

Store Manager – Sava Liquors & Delicatessen November 2001-November 2011

• Updated bookkeeping system by converting from paper format to computerized Excel format.

• Scheduled and arranged product deliveries and shipments to out of state customers.

• Worked with local newspapers and ethnic radio stations for advertising and promotions.

• Managed order fulfillment and inventory on a weekly basis.

• Created new and more comprehensible Business Plan that provided an extra 10 years of business.

• Made arrangements for equipment maintenance and new purchases.

• Maintained budget for the expansion and remodeling of the liquor store and deli.

• Provided Event Plans between local businesses and the Village for safe summer events.

CommWorks Corporation, A 3Com Company, Rolling Meadows, IL

Sr. Regional Sales Manager April 2000-October 2001

• Provided sales support for all Territory Managers in Canada and for the Sprint and Verizon Teams.

• Worked with the Director of Canada Sales conducting product training for new and established customers.

• Worked with and maintained customer databases to ensure proper delivery and pricing.

• Responsible for identifying, following up, and closing Sales/Bid opportunities.

• Provided Meet Comp/Special Pricing when opportunity warranted these deals.

• Worked closely with Resellers and Distributors in identifying new sales opportunities.

3Com Corporation, Rolling Meadows, IL

Sr. Sales Representative September 1999-April 2000

• Responsible for tracking Special Pricing Quotes for my Territory Area Sales Managers.

• Ensured accurate sales order information for production and shipping schedules.

• Managed the entire East Coast and all Rocky Mountain States.

• Responsible for tracking all purchase orders and coordinating their shipments.

• Maintained a weekly report outlining new leads and their dollar value for the Area Sales Managers.

• Worked closely with Resellers and Distributors in identifying new sales opportunities.

• Work closely with Accounting and Credit Departments to ensure correct pricing and on time payments.

-Continued-

Billie Divjakovic

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3Com Corporation, Rolling Meadows, IL

OEM Sr. Sales Associate June 1998-September 1999

• Responsible for forecasting, prioritizing, and order scheduling issues for Dell Computers Worldwide.

• Facilitated supply/demand weekly updates with Dell worldwide procurement.

• Managed Dell Field Services group with 3Com on all customer returns to Dell.

• Coordinated on time delivery of products to the customer’s worldwide locations and hubs.

• Communicated delivery commitments, price changes, logistics methods, and plans to customer.

• Participated in the 3Com worldwide Dell account team sales strategies.

• Developed comprehensive analysis report for customer on worldwide forecast vs. demand.

• Worked closely with account Product Manager on end of life products and new product revisions.

National Material Trading, Elk Grove Village, IL

Customer Service Representative September 1996-April 1998

• Responsible for Order Entry and Order Fulfillment.

• Forecasted and scheduled shipments with customers.

• Provided team support for three scrap brokers.

• Invoiced daily shipments to customer.

• Created and maintained spreadsheets for shipping schedules and order status.

• Managed vendor status relations and served as part of the problem solving team.

Skills

Microsoft Office, Business Objects, SAP, Siebel, Prism/Reflections.

Education

Robert Morris College, Chicago, IL 60601

Business Administration, April 1996

Major: Business Management.

Minor: English

Addison Trail High School, Addison, IL 60101

Graduated 1993

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