Customer Service Manager

773-***-****•************@*****.***

Dolly Morales

**** *. ********* ***, *******, IL 60632•773-***-****•**************@*****.***

Dolly Morales

Objective

A position where I can apply my skills and knowledge I’ve gained over the years. Your

company will benefit from my years of increased customer service experience. Also have

the ability to speak, read, and write in the Spanish language.

Education

Chicago, IL Robert Morris University

Applied Science Major Medical May 2010-

Experience

Chicago, Il

Montell Chevrolet Jan. 2006-Nov. 2008

License & Title Clerk

Completed License and Title applications in order to receive plates for our customers.

Received titles from banks we did payoffs with or customers that traded there vehicle

in.

Posted deal into our system, from time to time help with answering the phone,

cashiering or anything else that needed to get done in the office.

Berwyn, Il

Motofone Wireless Sept. 2001-Nov. 2004

Manager

Opened and closed the store taking care of customer’s phone activations, repairs, and

upgrades.

Make deposits at the end of the night also monthly inventory along with ordering

phones and accessories.

Book keeping, employee payroll and making sure the store looked presentable.

Chicago, Il

Coofia Express Mar.2001-Aug. 2001

Assistant Manager

Sent International telegrams for customers along with the filing of daily paperwork.

773-***-****•************@*****.***

Dolly Morales

Closed the location at the end of the day.

Daily counting and depositing large amounts of money at the end of the night.

Riverside, Il

Carlton Cards Feb. 2000-Jun. 2001

Sales Rep

Attended customers with their purchases, helping them find what they were looking

for I also worked the cash register.

Kept up with the store’s inventory, I also made sure the shelves were fully stocked.

Would set up our store’s windows with displays of our merchandise.

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