Customer Service Administrative Assistant

WENCHEY M. JOHNSON

* * * * * T A T E R O U T E * 0 B L D G 10 1A MORRIS PLAINS NJ 07950 PHONE 973-***-**** EMAIL

******@***.***

OBJECTIVE

To join an organization utilizing my

strong interpersonal,

communication, and problem

solving skills.

EXPERIENCE

Oct 2010 to Present HealthSTAR

Communications Mahwah, NJ

Venue Coordinator

Supports and assists the

Program Management team

with all aspects of planning,

execution, coordination, and

post meeting reconciliation of

projects.

Manage logistics of programs

including: venue selection,

menu selection, audio visual

arrangements, and material

shipments.

Create time management

strategies to satisfy program

and project deadlines.

Provide exceptional customer service while interfacing with clients’ vendors and medical

professional.

Monitor receipts and reconcile all bills and payments for programs invoices

and expenses.

Jan 2007 to Present Saint Barnabas Medical Center Livingston, NJ

Administrative Assistant/ Unit Management (Per Diem)

Coach and train new employees regarding company policies and procedures of the

Organization.

Serve as primary liaison between medical staff and patients.

Responsible for assisting nursing staff in transcribing medical orders of patients, while cross

checking prescription orders to ensure patient health and safety.

Prepare and chart critical information regarding patients from inception to discharge while

following HIPPA protocol.

Monitor and report daily nursing and patient issues to the head nurse.

Monitor the shipment status of supplies and inventory.

Aug 2001 to Jan 2007 Sodexho, Saint Barnabas Medical Center Livingston, NJ

Dietary Associate

Assisted the dietician with patient meal selections and delivery.

Followed Federal and State long term care regulations and Dietary Department policies and

procedures.

Provided assistance to the cook for preparation and services of meals in meeting schedule

meals and snack times.

Followed cleaning schedules and preformed cleaning duty schedules.

Followed defined safety codes while performing all duties.

Assumed all supervisory roles when under staff.

EDUCATION

1999 to 2003 Bloomfield College Bloomfield, NJ

Bachelors of Science, Business Management.

2010 to 2012 Walden University Minneapolis, MN

Masters of Business Administrative with a specialization in Human Resources.

Graduated with a 3.68 GPA.

SKILLS

Microsoft Word, Excel, Cerner Works, 3M, Citrix, Adobe Acrobat, PowerPoint, and Office Outlook

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