Customer Service Manager
Resume:
Florissant, MO *****
********.*********@*****.***
JEANNETTE STICKLER
OBJECTIVE
Office Manager / Administrative Assistant / Receptionist
My objective is to obtain a position in a professional office environment where my skills are valued and can benefit the organization
SKILLS & ABILITIES
Exceptional listener and communicator who effectively conveys information verbally & written
Analytical thinking with demonstrated talent for identifying, improving and streamlining processes
Computer literate performer with proficiency covering variety of applications
Flexible team player who thrives in environments that require the ability to prioritize and juggle multiple concurrent projects
Proven relationship builder and unsurpassed interpersonal skills
Personable professional whose strengths include cultural sensitivity and an ability to build rapport with a diverse workforce
Results driven achiever with exemplary organizational skills along with high attention to detail
Dependable, responsible contributor committed to excellence and success
EXPERIENCE HOME HEALTHCARE
2010 - 2013
For the last two years I put my career on hold to care for my Mother-in-Law who has recently passed from Alzheimer s. In this period of time I learned valuable lessons in adapting to change, time management, personal/client relationship building and continuing to implement best demonstrated practices in home healthcare
KANE ASHPHALT & CONSTRUCTION CO./Office Manager
1994 2010
In this role I corresponded with potential clients to schedule sales meetings, managed escalated customer service issues, a liaison and planning consultant between the client and contractor as well as delegate job details to the construction teams. Additionally, I was responsible for obtaining and securing new business ventures
EDUCATION VISUAL AND PERFORMING ARTS HIGH SCHOOL GRADUATE, ST. LOUIS, MO.
FLORISSANT VALLEY COMMUNITY COLLEGE- Random Computer Courses
COMMUNICATION
As a team member in your organization I will prove to be an asset in strengthening peer to peer communication and further embedding productive relationships
LEADERSHIP
I possess leadership qualities that will enhance the work environment. The ability to give controlled yet constructive feedback, encourage and motivate others with excitement and to plan and implement a project from state to finish
REFERENCES AVAILABLE UPON REQUEST
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