Customer Service Sales

Robyn A. Kelly

***** ***** ********** ***.

Las Vegas, NV 89166

301-***-****

Skills: Customer Service Strong Work Ethic

Highly Organized

Dependable Professional Strong

People Skills

M/S Office Skills Payroll/Taxes Leadership

Records Management AR/AP Experience Detail Oriented

10/1997 - 4/2011 Owner/Operator - Licensed Esthetician

A New You Facial Salon

132 Walnut Ave. #A

Grand Junction, Colorado 81501

. Created start-up salon business specializing in professional facial

procedures

. Provided wonderful patient facial services as well as structured and

maintained all business recordkeeping, tax reports and business

advertising

. Maintained all computer banking records, purchase reports and tax

records

. Purchased all office and business supplies

. Maintained business credit card purchase system including collection

of retail sales tax and quarterly filing of retail taxes

. Purchased all facial products for both salon use as well as retail

sales

. Expanded business to include leasing suites to a massage therapist and

a nail technician

. Provided salon general maintenance, cleaning services, retail

displays, seasonal decorations and promotional items

7/1991 - 9/1997 Office Manager - Respiratory Therapy Dept.

Saint Joseph Hospital

1835 Franklin Street

Denver, Colorado 80218

. Office liaison between physicians, nursing staff and other departments

and the Respiratory Therapy staff

. Responsible for all Respiratory Therapy office duties, computer input

of KRONOS payroll/time records, office correspondence, messages,

ordered departmental supplies

. Maintained monthly, quarterly and yearly department reports and

charges

. Scheduled outpatient pulmonary tests, sleep studies and bronchoscopies

. Supported pulmonary patients, family members and guests through

Respiratory outpatient procedures.

. Organized department functions, meetings and classes for Smoking

Cessation Programs

. Arranged home oxygen for discharging hospital patients

. Monitored and ordered all hospital gases including bulk oxygen and

specialty gases and reconcile all hospital gas charges

. Audited patient accounts for respiratory and pulmonary charges

Additional Experience: Years of Varied Experience in Private Physician's

Offices, other Business Practices and Volunteered (4 years) as Victim

Advocate with the Grand Junction Police Department, with specialty training

in Suicide Intervention

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