Customer Service Health

PAULINA GLOZMAN

**** *** **** ****** *** FL Brooklyn, NY 11214

718-***-**** • ***********@*****.***

EDUCATION

The City University of New York, College of Staten Island

• B.A. English summa cum laude (2013)

• Dean’s List 2008; GPA-3.4

INTERNSHIPS

• Cosmopolitan Magazine - Beauty Editorial Intern (August 2012 – January 2013)

Assisted three beauty editors daily with various tasks. Organized the beauty closet, filed,

transcribed interviews, called in product samples, researched stories, helped pitch story ideas and

created a PowerPoint presentation based on the New York Fashion Show.

• Women’s Health Magazine - Beauty Editorial Intern (December 2011 – April 2012)

Tested beauty products, blogged, attended beauty launches around the city, met with publicists

for desk sides, dealt with PR companies, and communicated with people in the magazine

industry.

SPECIAL EDITORIAL ACHIEVEMENTS

• Edited THE MIND CONTROLLERS for best-selling author Wilson Bryan Key in 2008.

• Credited in WRITE LIKE THE MASTERS (Writer's Digest 2009) for my help in editing

drafts, doing research, as well as providing editorial insights.

• Acknowledged in THE NEW TESTOSTERONE TREATMENT: How You and Your

Doctor Can Fight Breast Cancer, Prostate Cancer, and Alzheimer's. By Edward Friedman,

Ph.D., with William Cane (Prometheus Books 2013).

• Awarded a Certificate of Academic Excellence in 2008 for being on top of the class with

my research and writing.

FASHION RELATED WORK

• Senior image consultant at Manhattan Makeovers (2007 – Present)

Partake in personal shopping for clients, photography and blogging for the website.

RELATED COURSEWORK

• Broadcast Journalism, Craft of Creative Writing, Coming of Age Narrative, Modern

English Grammar, Writing for Advertising and Public Relations.

VOLUNTEER SERVICE

Assisted Russian-speaking immigrants: translated, wrote contracts and letters, and helped

teach them English grammar and usage.

• New Utrecht Pharmacy

Acquired excellent receptionist / customer service skills, the ability to cultivate

productive relationships, and a capacity for achieving multiple goals simultaneously.

• 69th Street and Ovington Homeless Shelter

Showed quick wit while fulfilling various paperwork tasks, proved to be helpful,

reliable and trustworthy.

• Make a Wish Foundation, Upstate NY, Sullivan County

Participated in various creative projects. Performance history illustrated creativity,

perseverance, as well as the ability to work well independently and while contributing

to team effort.

SKILLS

• Strong written and verbal skills in English and Russian

• Microsoft Office

• Avid reader and writer

• Keen eye for fashion and beauty

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