Customer Service Security

CORNEIL I US JOHN

Address: **** **** *** ******, ********, NY, 11223

Cell Phone: 917-***-****

Email: Corneil ***.****@*****.***

OBJECTIVE

To use excellent communication and personal skills in a customer service focused position

i n the security industry while gaining knowledge that will allow me to fur ther my career.

EDUCATION

1. K INGSBOROUGH COMMUNITY COLLEGE BROOKLYN, N Y

ASSOC IATES D EGREE ( JANUARY, 2009 – J U NE, 2012)

• MAJOR : l iberal Ar ts GPA: 3.1

2. MIDWOOD H IGH SCHOOL BROOKLYN, N Y

H I G H SCHOOL D I P LO MA ( SEPTE MBER, 2004 JU NE, 2008)

• MAJOR : M ath and Science

• EXTRA CURR ICU LAR ACT I V I T I ES : (2004 2005) Honor roll for perfect attendance,

(2004 2006) Junior Varsity Basketball Team, (2007 2008) Varsity Basketball

Team, (2008) Chess Club.

WORK EXPERIENCE

1. SECURITY INDUSTRY SPECIALISTS (S.I.S) NEW YORK, N Y

S ECUR I TY GUARD (J UN E, 2012 PRESENT )

• Security guard for some of New York’s biggest high end retail stores and boutique

such as Chanel, Apple, Kate Spade, and C-Wonder.

• Duties included opening doors and greeting clients as they enter the boutique or

s tore Checking out the cleaning vendor’s and employee’s personal belongings before

t hey exited the boutique or store Keeping a keen eye out for shoplifters and

suspicious activities around the boutique or store

2. CITY INVESTIGATIONS AND SECURITY INC. BROOKLYN, N Y

S ECUR I TY GUARD /FRO NT DESK GUARD (APR I L, 2011 J UN E, 2012)

• Front desk guard at a building located in mid-town Manhattan.

• Duties included consistently watching the CCTV monitor located at the front desk on

t he lookout for suspicious activities around the premises Hourly area checks which

i ncluded checking all elevators and f loors in the building and the parking areas

Check the identification of each visitor that signs into the building.

3. DEFENDER SECURITY SERVICES INC. REGO PARK, NY

SECUR I TY GUARD/OVERN I G H T DOOR MAN (OCTOBER, 2008 FEBRUARY, 2011)

• Security guard for 6 apartment buildings located in lower Manhattan and all of its

amenities.

• Duties included checking in vehicles that entered the premises (logging in the

l icense plate, make of the vehicle, and the t ime of entry) Foot patrol (Making sure

t he area is safe and secured) Alert tenants when visitors and deliveries are here for

t hem.

4. MC DONALD’S BROOKLYN, N Y

CASH I ER /FOOD PREPARER (SEPTE MBER, 2007 JULY, 2008)

• Food preparer and cashier for located in Brooklyn, New York.

• Duties included cleaning the eating areas and restrooms taking the customer’s

order Cooking and preparing food

SKILLS

1. CUSTOMER SERVICE Being experienced in different work environment over the

years has given me great confidence in my ability to work with different customers.

I ’ve been rewarded many times for excellent customer service not only from my

managers and supervisors but from customers as well. I’ve assisted people who were

i n good moods and people who were in bad moods. I am confident in my ability to

communicate and find solutions for any customer.

2. SUPERIOR HEARING AND VISUAL ABIL ITY Observation skills are very important

w hen working security. My vision is greater than 20/20 and my hearing is

exceptionally acute. When working in public safety i t’s important to communicate

clearly and directly, without escalating tension. I am well known for my ability to

communicate efficiently with different people.

REFERENCES

References will be available upon request.

Contact this candidate