Customer Service Data Entry

Kimberly Green

[pic]

**** ******* *******, *******, ** 77083, Home 832-***-****,

***********@*****.***

Objective

I am an extremely organized self-starter with a friendly personality, a

sharp mind, and thick skin that is looking for a well established and

reputable company that will utilize my skills to their fullest. I am

computer literate and guaranteed to accomplish any goals set forth.

Professional Profile

Centralized Showing Services, Houston,

01/09 to 03/11

Call Center Customer Service Specialist

Duties: Provided excellent customer service to thousands of real estate

agents daily. Scheduled appointments

for agents to show various properties from Houston to Staten Island while

maintaining, updating, and editing

their listings to their specifications. Phone etiquette, typing accuracy,

and excellent customer service were key

to professional communication with our clients.

Sal's Westheimer Auto Repair, Houston, TX

02/06 to 06/08

Data Entry Specialist/Receptionist

Duties: Basic secretarial duties such as answering phones, filing, and

sorting mail. As well as all administrative

duties such as ordering office supplies, and composing formal

correspondence while providing excellent customer

service.

LK Jordan & Associates, Houston,TX

Receptionist/Accounts Receivable 08/06

to 11/06 LK Jordan & Associates Houston,TX

Duties: Processing all of the accounts receivables, excellent customer

service, answering 8 lines, sorting and distributing all mail, data entry,

filling, faxing, and all administrative work necessary.

Alexan Piney Creek, Houston, TX 02/05-

03/06

Leasing Consultant

Duties: Provided excellent customer service, gave guided tours of property,

assisted in the training of new leasing consultants, performed all opening

and closing procedures daily, pulled background as well as employment and

rental verifications for approval, all filling for the front and back

offices, created rental move-in and out- forms, ordered supplies, prepared

packages for shipping, and answered 1 line with 6 extensions.

PSI, Houston, TX

10/03-03/04

Receptionist

Duties: Answering 6 lines with 28 extensions, meeting and greeting incoming

clients, sorting and distributing all mail, data entry, filling, faxing,

and all clerical duties assigned.

Abby Executive Suites, Houston, TX

12/02-08/03

Receptionist

Duties: Answering 6 lines with 80 extensions, meeting and greeting incoming

clients, sorting and distributing all mail, trouble shooting any computer

problems necessary, provided excellent customer service, data entry,

filling, faxing, and all clerical duties assigned.

Pinnacle Realty, Houston, TX

05/01-12/01 &

Leasing Consultant

03/98-05/99

Provided excellent customer service, gave guided tours of property,

assisted in the training of new leasing consultants, performed all opening

and closing procedures daily, pulled background as well as employment and

rental verifications for approval, all filling for the front and back

offices, created rental move-in and out- forms, ordered supplies, prepared

packages for shipping, and answered 1 line with 6 extensions.

InterCapital Properties, Houston, TX

07/97-03/98

Leasing Consultant

Duties: Provided excellent customer service, gave guided tours of property,

assisted in the training of new leasing consultants, performed all opening

and closing procedures daily, pulled background as well as employment and

rental verifications for approval, all filling for the front and back

offices, created

rental move-in and out- forms, ordered supplies, prepared packages for

shipping, and answered 1 line with 6 extensions.

Educational Profile

1996

Stroman High School, Victoria, TX, GPA: 3.5

Skills

Microsoft Outlook AMSI Literate

Typing 45 wpm

Microsoft Word Microsoft Excel

PBX Phone System

R.O. Writer

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