Registered Nurse Customer Service
Resume:
MERILISA GIAMPOCARO TOMCHIN, R.N., B.S.N.
**** ********** ***** *********, ***** Carolina 28210
****@***.***
SUMMARY OF QUALIFICATIONS:
Experienced Registered Nurse and Health Consultant specializing in Natural Hormone Replacement,
Occupational Health, Long-Term Care and overall Wellness & Nutrition. Obtained Bachelor of Science in
Nursing from Clemson University. Intrinsically motivated to work independently and with others.
Strengths include patient education, problem solving, instruction, customer service. Positive and
compassionate individual committed to providing extraordinary patient care.
PROFESSIONAL EXPERIENCE:
BioLifecycle Medical Centers, Charlotte, North Carolina 1/2011-5/2013
Registered Nurse
- Assist with administration of bio-natural hormone replacement pellet therapy in office setting to
improve our patients’ quality of life, alleviate menopausal symptoms and andropause.
- Provide patient education and instruction on hormone replacement therapy, pre and post menopause
and overall women’s and men's health and wellness.
- Complete nurse assessments and solely handle telephone triage to address patient concerns in
timely manner.
Carolina Physician Network -Sanger Heart & Vascular Institute, Rock Hill, SC 6/ 2009 to 3/ 2011
Registered Nurse
- Conducted patient assessments in office setting to maximize physician time with patient.
- Administered nuclear stress testing to obtain additional data regarding patient's heart function.
- Provided patient teaching regarding blood pressure, cholesterol, medications, diet and exercise.
Southern Pharmacy Services, Pink Hill,North Carolina 5/2007 to 2/
2010
Registered Nurse
- Served as a Health Consultant to long term care facilities in North Carolina to ensure quality
assurance and compliance requirements were met.
- Completed LHP's (licensed healthcare professional support), conducted nurse assessments on
residents and conducted drug cart compliance checks.
- Evaluated Nurse Assistants and Medical Technologists performance to ensure proper care of
residents.
Liberty Mutual Insurance Company, Charlotte, North Carolina 10/1985 to 6/1992
Registered Nurse - Certified Occupational Health Nurse
- Provided occupational health consultation to customers in North and South Carolina in order to
enhance plant safety and occupational health programs.
- Areas of consultation included: job placement and medical evaluations, surveillance for
occupational disease exposures, nurse orientations, ergonomics, health promotion, and medical
record keeping.
- Conducted occupational health nurse workshops on cumulative trauma disorders, infectious
diseases in the workplace, nursing assessments, hearing conservation, and evaluation of employee
physical demands. Coordinated occupational health services for customers with multiple locations
throughout the country.
Received Employee Recognition Award for outstanding customer service .
Charlotte Memorial Hospital and Medical Center, Charlotte, North Carolina 9/1984 to 10/1985
Registered Nurse
- Gave primary care to critically ill patients in six bed Respiratory Intensive Care Unit.
- Assisted physicians with invasive procedures, worked with ventilators, arterial lines, Swanz Ganz,
cardiac monitors and vasopressors.
- Conducted patient and family education before discharge to another hospital unit.
EDUCATION:
Clemson University - Clemson, South Carolina (August, 1981 - May, 1984)
Bachelor of Science Nursing; Member of Sigma Theta Tau;
Virginia Intermont College - Bristol, Virginia (August, 1979 - May, 1991)
Associate of Arts in Pre-Nursing
Certified Occupational Health Nurse 1987-1992
Carolinas Medical Center and University of North Carolina
R. N. Refresher course (Completed Spring 2007)
A.C.L.S. Certified November 2009
COMMUNITY SERVICE:
• Charlotte Catholic High School
o PTO Grade Parent Representative (3 years)
o JV Lacrosse Team Mom
o Varsity Football Meal Coordinator
• Park Crossing Junior Tennis Tournament
o Assistant Director 2002, 2003 - responsible for soliciting sponsorships and tennis bag
paraphernalia for 300+ statewide participants
o Silent Auction Coordinator 2002, 2003, 2004 - responsible for solicitations, organization of
goods and management of auction with monies raised for Special Olympics and N.C.
Children's Home
• St. Gabriel Catholic Church
o Memory Makers
o Parish Directory Organizer 2001
o Hospitality Committee/Mass Greeter
• St. Gabriel Elementary School
o School Nurse volunteer
o Field trip coordinator, library helper, room mother, Silent Auction Committee
• Holy Trinity Catholic Middle School
o School Nurse volunteer, library volunteer, and Home Room Mother
• Children's Theatre of Charlotte (1995 - present)
• Beverly Woods East Neighborhood
o Board Representative (1995 - 1997)
• Junior League of Charlotte (1990 - 1995)
o Seniors Outreach Committee; Big Shot Saturdays;
• Campaign Chair United Way Walk America Campaign for Liberty Mutual
• Campaign Chairperson for United Way 1990 and 1991 for Liberty Mutual
Contact this candidate