Project Manager Management

SAMUEL T. ARTUMUS

**** **** ***** ******

Claymont, Delaware 19703

302-***-**** Home

609-***-**** Cell

********@*******.***

PROFILE: Proven and extensive background in providing proactive customer, vendor and staff relationship

management within profit and non-profit industries. Strong interpersonal and communication skills that

enhance management efforts, service delivery, collections efforts, and non-profit client interaction.

SKILLS:

Project Manager Collector – Government Loans / Credit Card Debt

MS Office Professional / A+ Certification Technical skills Word, Excel, PowerPoint, HTML SQL, SAS, SAP, database concepts,

mainframe and related systems Data Analysis, Reports Development.

Insurance Claims – Casualty / Collections / A/R / Billing

Grant Writer / Fundraiser Staffing – Recruit / Hire / Train / Evaluate

Business Planning and Implementation Contract / Budget Management

Manage Contract Compliance Monitor Adherence to Gov. Regulations

Proactively Resolve Client Issues Provide Strong Support to Non-Profit Beneficiaries

Sales / Marketing Account Management / Credit Analyst / Fraud investigator

EDUCATION: GLOUCESTER COUNTY COLLEGE Sewell, New Jersey

A.A.S. Degree in Marketing and Management – 1993

BERKELEY SCHOOL OF COMPUTERS Bala Cynwyd, Pennsylvania – MIS courses – 2000

PROFESSIONAL EXPERIENCE:

October 2010 – SALLIE MAE INC. Newark, Delaware

Present Senior Collector / Credit Analyst

• Manage the collection of defaulted student loans.

• Perform skip tracing and due diligence to ensure compliance with all Federal regulations.

• Adhere to the Fair Debt Collection Practices Act and both state and federal bankruptcy laws.

• Review payment history and crrent financial status of each account holder to determine and arrange

an alternative payment plan.

• Educate delinquent account holders in the laws governing student loans and solicit appropriate loan

consolidation and rehabilitation.

• Develop all related reports and documentation.

• Provide training and continued support to new staff members.

• Responsible for approving the extension of credit and/or advising the person(s) making the final

lending decisions to approve or deny the extension of credit. Reviews customer accounts and/or

portfolios in order to identify and act on potential credit quality issues

February 2009 – PROGRESSIVE FINANCIAL SERVICES INC. Eddystone, Pennsylvania

October 2010 Government Treasury Debt Recovery Collections Specialist

• Represented business-to-business clients in the recovery of past due Accounts Receivables.

• Managed government collection – Held Mid-Level Government Security Clearance.

• Proactively maintained an affirmative relationship during contact with client’s customers/students.

• Utilized Dun & Bradstreet reports and Credit Scoring and fraud investigator.

January 2008 – CIGNA INTERNATIONAL LIFE INSURANCE COMPANY Claymont, Delaware

August 2008 Benefit Analyst / Senior Medical Billing Associate

• Analyzed international insurance claims to determine steps for adjudication encompassing return,

pending, deny, or approve. Processed both mail and electronic claims.

• Negotiated and settled claims and lawsuits assuring fair and equitable disposition.

• Utilized providers diagnostic and procedure codes: ICD 9, CM, CPT, and HCPCS coding systems.

November 2001 – ADVANTA BUSINESS CORPORATION Horsham, Pennsylvania

September 2007 Account Manager / Sr Collector / Credit Analyst

• Managed the collection of 30-day delinquent credit card accounts.

• Reviewed payment history and current financial status of each account holder to determine a

compatible payment plan and negotiated settlements.

• Educated delinquent account holder in the laws governing credit card loans, presented alternative and

creative pay developing and analyzing all types of credit information, developing loan structures and

risk controls measures to mitigate undue risk in transactions, including the preparation of credit and

security documents,fraud and the servicing of existing loan portfolio. ment plans and successfully

prevented charge-off losses

• .

SAMUEL T. ARTUMUS

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April 1999 – PHILADELPHIA WORKFORCE DEVELOPMENT CORPORATION Philadelphia, Pennsylvania

November 2001 Project Manager / Account Representative / Grant Writer / Recruiter

Reference: Russell Hughes 215-***-****

Currently Philadelphia Works, Inc. and is supported by federal, state, city, and privately raised employment

and training funds. The goals of this non-profit organization are to:

• Fund and provide technical assistance on career guidance, job training and job placement services.

• Offer employers wage, subsidies, employee training, and re-training assistance.

• Conduct research on employment and workforce trends and provide finding to businesses, policy

makers, service providers, and the media.

Broad based responsibilities included providing support in all aspects of the organization.

• Involved in planning that included analyzing funding, training and placement prospects, as well as

assisting with research on workforce trends and conducting diverse interviews with businesses and

service providers, with a goal to improve the organizations odds of success.

• Held direct responsibility for writing Grants and participated in fundraising efforts.

• Managed budgets and contracts with adherence to Federal and PWDC/JTPA guidelines.

• Analyze proposals to determine consistency with RFP guidelines.

• Met with individual clients and employers to follow-up on recent job placement and ensure both

satisfaction with work and performance quality.

• Scheduled meetings with contract schools including attending class sessions to determine quality.

• Conducted presentations to students on various employment knowledge and skills.

• Identified programs for the Information Technology Department

• Ran monthly status and activity reports, developed and implemented new projects to improve

programs and held responsibility for short/long range projections systems analysis.

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