Customer Service Representative
Resume:
Jasmyne Arnold
Euclid, Ohio 44132
*******.*********@*****.***
Objective: Seeking a managerial position in an organization that seeks
extraordinary bottom line results, talent building, and success.
Qualifications:
. Ability to work under pressure
. Extensive cash handling experience
. Excellent interpersonal skills and professional demeanor
. Ability to multi-task
. Computer skills which include the ability to work in Window based
systems
. Excellent verbal communication skills
. Team oriented and results driven
. Familiarity with the use of computer software
Forever 21- Stock/Sales Associate 07/2013-Present
. Assist in all departments for support
. Responsible for the flow of merchandise from the point of delivery to
the sales floor or internal destination
. Contribute to the profitability of the retail operation by receiving,
handling, and helping to manage the inventory of merchandise and
supplies in a timely and organized manner.
. Provide excellent customer service and interpersonal skills
Brinks- Guard/Cash Vault Teller 03/2012-03/2013
. Prepare daily paperwork
. Verifies deposits and orders
. Monitor guests on property for safety
. Count Currency
. O.P.O.T.A certified
. Responsible for placing orders on routes
. Pack customer change orders
Garda- Cash Vault Teller 10/2011-03/2012
. Prepare daily paperwork
. Verifies deposits and orders
. Balance funds
. Count Currency
. Pack customer change orders
Marriott- Customer Service Representative 05/2011-11/2011
. Answer incoming calls regarding hotel reservations
. Provide excellent customer service
. Build and maintain excellent rapport with international customers
. Provided excellent interpersonal skills and professional demeanor
Thistledown- Customer Service Representative 05/2006-05/2011
. Provided exceptional customer service
. Reconciled cash register for accuracy
. Trained new hires
. Provided excellent communication skills
Education:
High School
2002-2006
John F. Kennedy
Cleveland State University
Business Major
Anticipated Graduation Date 01/2015
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