Customer Service Medical Assistant

Jennifer Minke, CCMA, CMAA

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*** ** ***. *, *. Myrtle Beach, SC 29582 • 843-***-**** • ********.*****@******.******-*****.***

Summary

Hardworking, Honest Team Player seeking quality employment as a Medical Assistant. Will

apply all knowledge and skills learned from educational, clinical, and office experience. Highly

motivated, organized individual with great personal relation skills who is eager to learn and

advance.

Education

Miller-Motte Technical College Conway, SC

Associate of Applied Science, Medical Assisting July 2013

Summa cum laude

Skills

• • •

MedTrak Systems Medication Administration Wound Care

• •

(oral and injection)

Success EHS Systems Allergy Testing

•

• •

ICD-9, CPT, HCPCS

Patient Registration Irrigations

• •

Coding

Patient Histories Capillary Puncture

•

• •

CMS-1500 Forms

Patient Education Venipuncture

•

• •

HIPAA Knowledge

Patient Referrals HA1C Testing

•

• •

OSHA Knowledge

Case Management Sterile Technique

•

• •

12 Lead EKG

Vital Signs Autoclaving

•

• •

Spirometry

Physical Exam Skills Cold Sterilization

•

• Specimen Collection and

Patient Positioning

Processing

Professional Experience

Little River Medical Center Little River, SC

Externship 160 Hours

• Retrieve patients

• Obtain and record vital signs

• Enter chief complaint, vital signs, patient histories, notes and lab results into EHS

• Obtain specimens

• Process lab specimens

• Draw medications

• Administer medication through injection and oral routes

• Apply Unna’s Boots

• Wound care and fistula piercing and drainage

• Assist with EKG application

• Schedule referral appointments

• Obtain authorizations

• Process patient referral documentation (demographics, lab results, PMH)

• Assist with Colposcopies, Uterine biopsies done in office

• Perform cold sterilization

• Clean and restock exam rooms

• Perform autoclaving

BI-LO N. Myrtle Beach, SC

Deli/Bakery Customer Service 05/2012 to present

• Assist customers

• Assist with opening and closing duties

• Decorate custom ordered cakes

• Decorate/prepare items according to sales builder numbers

Family Dollar N. Myrtle Beach, SC

Customer Service 05/2010 to 12/2010

• Assist customers

• Process sales, returns, and exchanges

• Stock merchandise

• Clean all counters and restrooms

• Assist manager with product placing and markdowns

Jefferson Place Apartments Myrtle Beach, SC

Site Property Manager (48 units) 02/2006 to 06/2008

• Process HUD 202- PRAC Leasing and re-certifications

• Complete AP/AR, daily banking, and payroll timekeeping

• Address resident/maintenance concerns

• Coordinate contracted services for repairs/replacement

• Assist residents in obtaining community resources (EBT benefits, transportation assistance,

low cost pharmacies)

• Implement a food pantry program

• Write and published monthly newsletters and calendars

Awards and Certifications

MMTC Director’s List, Fall 2012, Winter 2012, Fall 2011, Summer 2011 and Spring 2011

MMTC Director of Education’s List, Spring 2013 Winter 2013, Winter 2011

CPR/First Aid Certified, BLS for Healthcare Providers (AHA), Expires February 2015

Certified Clinical Medical Assistant (NHA), Expires July 2015

Certified Medical Administrative Assistant (NHA), Expires July2015

Contact this candidate