Customer Service Supply Chain

PROFILE:

Professional with proven leadership in customer service, supply chain,

and operational environments. Demonstrated commitment to improving

financial results through cost reduction and increased productivity.

Experienced leader in safety, training, scheduling, negotiations, and

communication. Known for integrity, dedication, creative problem

solving, organization, and achieving results.

2010-Present Executive Cabinetry, LLC; Simpsonville, SC

-Manufacturer of Custom/Semi-Custom Kitchen and Bath European Style

Cabinetry (175 employees)

Director, Supply Chain and Purchasing 2011 - Present

. Production Planning Management effectively meeting customer demand,

enabling on-time delivery, and decreasing inventory costs

. Warehouse Management overseeing all functions related to shipping

and receiving departments

. Transportation Cost Management with cost reduction plan producing

22% savings on outbound freight

. Fleet Management consisting of 7 power units, 11 trailers, and

various waste disposal modules

. Member of Operating Committee driving continuous improvement

projects with emphasis on root cause and corrective action

. Chair of Product Development Committee (Marketing, Sales,

Manufacturing, Finance, and President) driving growth and

profitability.

. Development and implementation of new packaging products and

processes for significant impact on reduction of shipping damage

and warranty claims

. Cost savings initiatives have fostered savings over $800K in a 24

month period

Director, Purchasing 2010 - 2011

. Inventory Control Management for start-up company

o Inventory reduced by 15% with resultant doubling of turnover

. Costing analysis, shared with capital investment group, allowing

pricing decisions to be synchronized with applicable market indices

. Developed Vendor Performance Management using metrics on pricing,

service, quality, capacity, and financial account status

. Financial evaluation of internal costs to enable profitable

sourcing decisions

. New Product Management by collaborating with vendors in developing

supply agreements for new programs

. Capital Project Management for facility improvements and equipment

purchases

2004-2010 Hoover Treated Wood Products, Inc

-Manufacturer of Pressure Treated Fire Retardant Lumber and Plywood

(350+ employees over 5 locations)

Operations Manager 2009-2010 Winston, OR - Manufacturing Site

. Executive responsibility for overall site management in operations,

logistics, personnel, maintenance, safety and environmental

activities

. Increased monthly net profit by 45%, productivity by 20%, chemical

savings of 20%, utilities reduction of 7%, and reduction of

hazardous waste by 15%; 2009 safety award for zero accidents.

. Maintained compliance with OSHA, DEQ, State Labor Laws, Department

of Agriculture (Pesticide), and use of 3rd Party Inspection

companies and labs.

Director of Corporate Development 2005 - 2009 Thomson, GA -

Headquarters

. Developed processes and procedures resulting in improved

productivity, quality, and customer service.

. Developed international markets in Asia, Europe, Australia, Middle

East, and North America.

o Special note project Burj Dubai (Khalifa) Tower

. Consulted with manufacturing associations and government

associations for international trade and participated in

international trade shows (Europe, Asia, Middle East)

. Evaluated and recommended new product acquisitions (global new

products for distribution)

. Performed detailed research regarding mergers and acquisitions

including forecasts and contribution analysis reports.

. Developed and implemented training procedures for all employees

. Developed and implemented preventative maintenance program

. Lead group of IT professionals in programming various applications

. Evaluated and implemented improved packaging methods fostering

savings of 40% in packaging costs.

Logistics Manager 2004 - 2009 Thomson, GA - Headquarters

. Developed and implemented supply chain management including

multiple domestic plant locations and international warehousing

. Reduced international freight costs by 15% and domestic costs by

40%

. Increased product volumes shipped per order domestically by 8%,

allowing more competitive pricing in the market place

. Increased product volumes shipped internationally by 25%, allowing

more competitive pricing in the global market

2001 - 2004 Nan Ya Plastics Corporation of America; Lake City, SC

-Subsidiary of Taiwan based Formosa Group manufacturing PET Resin,

Staple Fiber, and Polyester Yarn (1000+ employees)

Supervisor of Shipping and Sales

. Developed and implemented shipping plans for output of 80,000

tons/month accommodating strict customer requirements

. Negotiated contracts with transportation vendors for global

customer base

. Coordinated maintenance and operations of four fully automated

warehouses

. Served as ISO 9000:2000 coordinator

EDUCATION:

Georgia Institute of Technology - 2008

Management Leadership Course

University of South Carolina - 2000

BS Degree in Business Administration

Contact this candidate