Customer Service Front Desk

Kenitra Leonard

**** **** *******

Missouri City, Tx 77489

281-***-****

**********@*****.***

SUMMARY

Seven years experience of insurance verification for major medical practices. Expert in using technology to

enhance speed and accuracy of administrative tasks. Demonstrate a range of professional communication skills

along with medical terminology. I would like to offer my skills to learn new and advanced methods in the

healthcare industry.

PROFESSIONAL SKILLS AND KNOWLEDGE

Insurance

MS Word IDX

Verification

EMR Windows 7 Data Entry

Power

Front Desk

Customer Service

point

Education: 2004: Alief Taylor / High School Diploma

2005: Everest Institution /Medical Assistant

The Care Group, Houston, Tx 2010-Present

Front Desk/ Insurance Verification

• Pre Certification

• Calling various insurance companies to verify benefits

• Front desk

• Data Entry

• Scheduling

• Check In and Check Out

• Collection of co-pay

Dr. Deidre Mc Mullen Office, Missouri City, TX 2006 - 2010

Front Desk/MA

• Pre Certification

• Check In -Check Out

• Insurance Verification.

• Data Entry

• Collection of co-pay

• Scheduling appointments

• Front Desk

Reference Available upon request

Contact this candidate