Customer Service Medical Assistant

E rna M a rcano- Baloss

*** ***** **, ********, *.Y. 11226

Email- m a ***********@*****.***

Home 347-***-**** C ell 347-***-****

OBJECT I V E

M E D ICAL CORRESPONDEN T

To obtain a HealthCare Service Position that utilizes my experience in

t he Medical Field as a Medical Assistant, Patient Care Tech, Pharmacy

Tech and Medical Secretary, where I can Interact with patients, and

p rovide Information in response to inquiries about the facility.

E DUCAT IO N

• Lafayette High School / Health Careers /Diploma Jan 2007

• St. John's University /Biology Feb 2009-Jan 2011

• Manhattan Health Institute / E lectrocardiography & Phlebotomy

/Certification 0ct 2008

• Manhattan Health Institute / N ursing Assistant /Certification Apr

2011

• Manhattan Health Institute / CPR /Certification Apr 2011

PROFESSIOAL EXPER I E NCE

LONG ISLAND COLLEGE HOSPITAL (May 2009-Current)

Patient Care Technician & Medical Secretary

• Accurately collect patient data.

• Answering Phones.

• Making Appointments.

• Registering New Patients.

• Check Patient Vital Signs.

• Drawing blood & collecting specimens.

• Maintain a good rapport with patients.

DUANE READE PHARMACY (Apr10- June 2013)

Pharmacy Technician

• Receive and verify prescriptions.

• Prepare medication for clients through mixing.

• Price and fill prescriptions.

• Process insurance claims.

• Complete patient paperwork.

GARDEN OBGYN (Apr 2011-Oct 2012)

Medical Assistant & Medical Secretary

• Maintain All Administrative and Clerical Duties.

• Handling and preparing correspondence.

• Assisting during Medical procedure.

• Organizing Examination Rooms.

• Maintain a good rapport with patients.

BANANA REPUBL IC FLAGSHIP (Apr 06-Feb 10)

Customer Service Representative

• Ensure that each customer receives outstanding service by

p roviding a friendly environment.

• Greeting and acknowledging every customer, maintain solid product

k nowledge and all other aspects of customer service.

• Answering all inventory inquiries.

L & L REALTY GROUP (Dec 01-Jan 05)

Bookkeeping

• Prepare invoices and keep track of overdue accounts.

• Update and maintain accounting records, expenditures, receipts,

accounts payable and receivable.

PROFESSIONAL SUM MARY

I am experienced and goal-oriented, with a record of accomplishments of

consistently meeting and exceeding established goals and objectives

related to Customer service and HealthCare positions. I have a pleasant,

p rofessional, and articulate phone voice. I am proficient in two languages

A rabic& Spanish, f luent in French. I am motivated and ambitious with

excellent interpersonal communication and presentation skills.

References available upon request

Contact this candidate