Customer Service Sales

Michele Reale 407-***-**** *********@*****.***

EXPERIENCE

Administrative support, Sales, typing (62+ wpm), data entry, database maintenance,

transcription, customer service, MS Word, Excel, Outlook, AS400, MAC, Sharepoint

Reliable, accurate, organized, strong work ethic, professional appearance

EMPLOYMENT

Self, Part-time chauffeur, 11/11 to present

•Transport passengers, customer service, credit card (square)/cash handling

(looking for more stable and consistent employment at this time)

Sears Home Services, Lake Mary FL, Appointment Specialist, 02/09 to 11/11

•Call Center.. Set appointments for sales force for home improvements

•Extensive sales training, sales, customer service

•Promotion to Recovery Specialist

•Recovery of aged accounts & regain customers' trust in Sears

•Data entry of observed marketing trends (Sharepoint & Excel)

Mears Transportation, Orlando FL, Chauffeur, 05/03 to 02/09

•Transport passengers, customer service, credit card/cash handling

Central Florida Legal-Ease, Orlando FL, legal temp, 05/02 to 05/03

•Legal transcription, report and letters (MS Word, Word Perfect)

•Administrative support, data entry, Excel

•Compiled mortgage packages by gathering documents and data from county records

(Winderweedle, Haines, Ward & Woodman, P.A)

EDUCATION

Seminole State College, Sanford, FL, 50 credits Business, GPA 3.35/4.00

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