Sales Management

Josefa Alvarez

*** *. *** ***** **. Placentia, CA 92870

Phone: 714-***-**** *************@*****.***

Summary

Possesses the ability to work independently, multi-task, speak Spanish, and provide exceptional customer

service. Eager to learn new skills, demonstrate current abilities, and work in team oriented environments.

Proficient in a variety of office management skills including, computer knowledge (Excel, Word, and

QuickBooks), organizational abilities, and business intelligence.

Education

o B.A, Liberal Studies Cal State Fullerton, CA 2009

o A.A, Liberal Arts Santa Ana College, CA 2005

Professional Experience

Martha’s Market, Anaheim, CA 2006-Present

Voucher Clerk

o Communicate with customers daily

o Maintain and restock inventory

o Assist with employee training including policies and register operations

o Assist accounting department, paying distributors and filing invoices

o Promptly answer telephone calls to reflect company image

o Organize and provide documents, invoices and information to department in a useful and well

organized manner

o Maintain files and folders

o Liaison with vendors and management

o Performed various secretarial/clerical duties such as documenting, photocopying, faxing and

mailing.

Burlington Coat Factory, Fullerton, CA 2005-2006

Retail Associate/Cashier

O Assist customers with returns

O Handle cash counter, including checks and credit card payments

o Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and

security practices

o Collaborated with management to strategize on increasing sales. Met and exceeded Dept. sales goals.

Teds Burgers, Anaheim, CA 2004-2005

Cashier

o Expert in handling customers at rush hour

o Proven ability to recognize customers needs and exceed their expectations

o Impeccable cash handling .

Gourmet Pig, Anaheim, CA 2001-2004

Cashier

o In charge of kitchen preparation, including cleaning and cooking

o Made sure kitchen was compliant to highest standards and regulations

o Organize and maintain adequate inventory levels of supplies.

References – Available upon request

Contact this candidate