Customer Service Medical

Trenina Preston

*** *** ******* **. *** #*** Houston, TX 77090

Phone 407-***-****

E-mail ********@*****.***

OBJECTIVE

Seeking a position within the healthcare industry that will utilize my skills

a nd training

SKILLS PROFILE

• Employability Skills, Front Office Procedures and Resources, Medical

Terminology, Knowledge of HIPPA, Medi-Soft, CPR/First Aid Certified,

U sing Word Processing Software, Medical Records, Business English, CPT

a nd ICD-9 Coding, Business English, Windows Operating Systems

EMPLOYMENT HISTORY

Mansoora A Sheikh, MD, P.A. 01/2010-current

Medical Office Specialist

Internal Medicine, & Geriatrics-Externship

Houston, TX

• Answer incoming calls, determined nature of business and person called

u pon request

• Maintain patients records, file charts, patients logs, follow-ups and record

t ransfers

• Check in and greet patients upon arrival including insurance verification

• Use fax machine copier and printer, and post payments

•

Direct Support Professional 5/2010-current

Bethesda Lutheran Communities

Cypress, TX

Support clients with mental disabilities and illnesses

•

Prepare and maintain records of clients progress and services

•

p erformed

A ssist clients with activities and daily living goals

•

Transport clients to locations outside the home

•

•

Customer Service/Money Center 2/2005-5/2009

Wal-Mart Super Center

Ocoee, FL

• Processing payments, by check, cash, credit cards, or automatic debit

• Greet customers entering in establishments

• Resolve customer complaints, answer questions, and provide information

o n procedures and policies

EDUCATION

Diploma 1 995-1999

Edgewater High School

Texas School Of Business 2 010-2011

M edical Office Specialist

Edgewater School

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