Medical Assistant Customer Service
Resume:
Carlisha Frazier
P.O. Box ******, Roxbury, MA ***19
OBJECTIVE
A position where professional skills in Medical Assistance, Extensive
knowledge in clinical will be utilized.
TECHNICAL SKILLS
Phlebotomy Injections EKG
Capillary Collection Hemoglobin Procedure Tray Set-up
Vital Signs Microhematocrit Procedure Assistance
Blood Cultures Blood Pressure Bandaging
Typing/Data Entry Microsoft Office Appointment
Scheduling
EMPLOYMENT HISTORY
2013-Present Referral Coordinator
New England Hematology/Oncology Associates
Newton, MA
. Responsible for verifying and obtaining insurance for
appointments. Making sure that the referrals are done
in a timely manner. Maintaining ongoing tracking and
documentation for referrals to promote team
awareness. Responsible for complete accurate
registration, and including patient demographic with
current insurance information. Contact patient's PCP
office and insurance companies to ensure prior
approval requirements are met. Present medical
history, diagnosis, and prognosis to financial
services to ensure reimbursement to the hospital and
physicians.
2012- 2013 BONE HEALTH RESEARCH PROGRAM@
SPAULDING REHABILITION HOSPITAL
RESEARCH COORDINATOR Boston, MA
. Document all data and results and prepare written
technical and analytical reports. Must prepare
research files, perform and oversea data entry
procedures. Administer and supervise health
questionnaires and other data collection techniques;
then process the data in a computerized data base.
Responsible for managing doctor's schedule/patient,
and activities associated with the computerized
scheduling of outpatients for the physician.
Requesting test results from prior visits; and
ordering test for requesting doctor.
2010-2012 CEREBRAL PALSY OF MA, INC (PART-TIME)
HOME HEALTH AIDE/PERSONAL CARE AIDE Boston, MA
. Assist an older adult that has CP with her night time
duties. Help with some of her light household task,
washing dashes, laundry, changing her bed linens,
going food shopping, mopping/sweeping, and some light
cooking. I also assistant with her transfer.
2007-2012 SPAULDING REHABILITION HOSPITAL
MEDICAL ASSISTANT/
MEDICAL SERVICE REPRESENTATIVE Boston, MA
. Assisting with examination and treatment of patient's
under the direction of a physician. Interview
patients, measures vital signs, and records
information onto patient charts. Prepares treatment
rooms for examination of patients with brain, stroke,
and musculoskeletal injury. Determines the level of
urgency of follow-ups, referral and consultation
appointment. Responsible for managing doctor's
schedule/patient, and activities associated with the
computerized scheduling of outpatients for the
physician practice at the center. Manage new patient
referrals and obtaining clinical information for
visit, calling ahead for referrals and obtaining
referrals, verifying insurance, collecting co-pays,
and preparing encounter forms/ charts. Manage the
complete demographic and insurance intake,
registration, and verifying the individual's
insurance coverage with a customer service oriented
approach. Requesting test results from prior visits;
and ordering test for requesting doctors. Managing
and assisting in training new employees and students.
2005-2008 FAULKNER HOSPITAL
UNIT SECRETARY Jamaica
Plain, MA
. Perform a variety of clerical tasks, involve in
verify and receive patients, ward and hospital
information reflecting admission, transfer,
discharges, patient census, and related data. Enter
orders into medicine list, verify printout and input
verified orders to request diets, treatment, nursing
services, diagnostic, laboratory tests and
procedures. Answer patient signals, answer the
telephone deliver messages and provide information to
patients.
2004-2006 BRIGHAM PRIMARY PHYSICIANS @ FAULKNER HOSPITAL
MEDICAL ASSISTANT Jamaica
Plain, MA
. Perform clinical duties, which include setting up the
offices in the morning, stocking, cleaning and
setting up the exam rooms. Working one-on-one with
the doctor. Assisting the doctor with direct and
indirect patient care. Escort patients to and from
the exam rooms, take vital signs, give injections,
and as well phlebotomy. Taking off messages from the
prescription line, renew prescription, and calling
them in to the pharmacy. In charge of Diabetic list.
Also assisted with miner procedures.
2002-2003 FENWAY COMMUNITY HEALTH
MEDICAL ASSISTANT Boston,
MA
. Perform clinical duties, which include setting up the offices in
the morning, stocking, cleaning and setting up the exam rooms.
Assisting with direct and indirect patient care. Escort patients
to and from the exam rooms, and also took the vital signs.
Assisting nurses with calling in prescriptions. Assisted with
miner procedures.
EDUCATION
2002-2010 ROXBURY COMMUNITY COLLEGE Roxbury, MA
. Undeclared
2000-2001 BRYMAN INSTITUTE Brighton, MA
Medical Assistant Diploma
. Externship: Brigham & Women's Hospital. Boston, MA
1993-1997 JOHN D. O'BRYANT HIGH SCHOOL
Roxbury, MA
High School Diploma
SPECIAL SKILLS
Ability to work with little or no supervision is assertive and able to
control conversation when necessary to gather relevant facts. Effect
questioning and analytical technique.
Contact this candidate