Dana m. fletcher
Lakeland, FL 33810
**************@*****.***
EXPERIENCE
Fletcher Cable Contracting Lakeland, Florida
Accounting / Auditing Clerk
Balance and post expenditures, receipts, profit and loss, Manage
work order logs, Review/Audit of financial documents for tax
05/04-04/06 purposes and accuracy, Special projects assistance, Filing,
Dispatching .
CTL Distribution Inc. Mulberry, Florida
Collections Representative/Credit Analyst
Maintain and update customer info, Prioritize assigned delinquent
accounts to have them current by a closure date, Actively pursue
03/00-06/02 accounts that pay in excess of 30 days through telephone
negotiations and written correspondence, Maintain a close working
relationship with sales staff, affiliates, management and
internal departments to resolve disputes / situations concerning
assigned accounts, Monitor customer payment cycles to detect any
slow pays or discrepancies early and resolve them, Generate and
manage a weekly aging report. Prepare adjustment forms for proper
approval.
Watkins Motor Lines Inc. Lakeland, Florida
Collections Representative
08/98-03/00 Business to business phone collections for national accounts past
due, Collecting pertinent information from customers for damaged
goods claim verification with a terminal manager, Researching
tariff rates on freight bills through traffic department.
DANA M. FLETCHER
Velda Farms (Corporate Offices) Lakeland, Florida
Accounts Receivable Representative
Phone collections for assigned corporate and military accounts,
Balancing then posting payments daily incoming through a lock box
and multiple payment spreadsheets, Researching any account
discrepancies, End of the month account balancing and reporting.
SKILLS
Advise Prospective Clients
Support Existing Customers
Account Management
Claims Processing
Research / Audit
Inventory Control
Administrative Assist
Medical Clerical / Assistant Support
EDUCATION
Lake Gibson Senior High School Lakeland,
Florida
High School Diploma
Travis Vocational Technical Center Lakeland,
Florida
Accounting Certification
Business Training International
Lakeland, Florida
aka Florida Career Institute
Administrative / Data Entry /WP Diploma