Customer Service High School
Resume:
Fernando Ma rtin
Cell: 347-***-****
Email: *****************@*****.***
OBJECT IVE To obtain a position that will allow me to use my strong organizational skills and the
ability to work well with others.
WORK EXPER IENCE
260 Sample Sale Security Officer, New York (May 2013-Present)
o Lead a safe and family oriented culture
o Provide clear communication throughout all levels of the business
o Responsible for greeting and assisting guest
o Provided customer engagement in positive and approachable manner
o Remained constantly aware of customer activity to ensure a safe and secure shopping
environment
o Performed all other duties as assigned in order to maintain an effective and profitable store
o Responsible for checking bags and stamping receipts
Toys R’ Us Asset Protection Officer - Bronx, New York (August 2012-Present)
o Provide Guest Service
o Electronic Article Surveillance (EAS) Alarm Response
o Theft Deterrence and Theft Incidents
o Store Management Support and to ensure safety hazards are identified and corrected
o Closed Circuit Television (CCTV)
o Ensure store is properly secured and daily retention and execution of tasks
Modell’s Sporting Goods Department Manager -New York (October 07-July 12)
o Provide customer service by greeting and acknowledging all customer needs
o Maintain an awareness of all promotions and advertisements
o Assist in floor moves and display maintenance
o Replenish merchandise and monitor floor stock
o Assist in completing price changes within the department
o Participate in year-end inventory and cycle counts
o Recovering floor throughout shifts
o Unloading daily t ruck deliveries
o Receive, un-pack, and check in merchandise
o Maintenance of stock room
o Storing merchandise in correct area of stock room
EDUCAT ION Chelsea Vocational High School, Co-op Tech Trade School, High School Equivalency
D iploma (GED) New York, NY Security Guard L icense 8hr and 16hr Certificate
C OMPUTER SKILLS MS- Word, Outlook, PowerPoint, Excel
REFERENCE Available upon request
Contact this candidate