Manager Management

JEAN-CLAUDE TOUSSAINT

**** *. ***** ******* ****** 727-***-****

Clearwater, FL 33759 Fiscal Controls Manager/Financial Analyst

***********@*******.***

SUMMARY OF QUALIFICATIONS

Focused, analytical financial executive, with more than 15 years'

progressive, results-driven management experience in all aspects of

corporate financial accounting, control and compliance. Demonstrated

record of successfully delivering innovative business solutions based upon

sound, resourceful strategies. Critical-thinker, eager to assume broader

responsibilities and greater challenges in a position with a dynamic

corporation that will reward financial management acumen and

accomplishment, demand commitment and drive, and promote career

advancement.

. A decisive manager, controller, and analyst skilled at hedging risk,

mitigating exposure, and identifying major gaps in budget forecasts,

communication infrastructure, information sharing and business processes.

. Recognized for accountability and follow-through, meeting and/or

eclipsing operational deadlines.

. Adept at planning and implementing strategies to achieve immediate

and year-over-year success.

. Execute best practices and improvements that optimize process and

streamline financial data harvesting and presentation.

. Expert at capitalizing on opportunities to improve productivity while

leading cross-functional teams to ensure achievement of key objectives.

. Collaborate with diverse business units to meet corporate financial

reporting requirements in compliance with GAAP, as well as other

governing and compliance regulations.

. Expertise includes P&L reporting, forecasting, financial analysis,

and revenue projections.

. Recognized as a negotiator and persuasive presenter who listens well

and breaks down barriers - engendering trust and confidence.

. Proficient in MS Office, FundWare, AccPacc, GEAC, Ecura (behavioral

health), and MRI (property management) software.

CAREER ACHIEVEMENTS

. Received Federal and State recognition for high caliber cost

reporting and knowledge of Office of Management and Budget circulars.

. Consistently received outstanding leadership performance evaluations

and federal oversight reviews.

. Two-time recipient of management achievement awards.

PROFESSIONAL EXPERIENCE

Charlotte Area Transit System Charlotte, NC

Revenue and Financial Controls Manager 12/11-Present

Direct a four-member staff in executing centralized balance and control

functions for the Enterprise Fund that is responsible for operating public

transportation comprised of buses, light rail system, demand response and

van pool services. Manage revenue and provide support to business units to

ensure that financial policies, practices, and procedures are clearly

communicated, complied with and are working in concert with federal, state

and local oversight stakeholders.

. Successfully rolled out the implementation of the July 2012 fare,

increasing revenue growth by $2 million, contributing greatly to balanced

budget.

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. Created the organization's audit calendar and developed streamlined

procedures for audit engagements resulting in consistently passing

external audits without incident.

. Developed the cost allocation plan for submission to the Federal

Transit Administration which was unanimously approved.

. Refined a more efficient process for managing accounts receivable,

reducing amount of outstanding and unrecoverable receivables by over 10%.

Mecklenburg County Area Mental Health Charlotte, NC

Fiscal Administrator 8/07-8/11

Allocated $90 million budget and implemented workflow efficiencies

throughout local government unit responsible for overseeing network of

treatment providers serving citizens with psychiatric, developmental, and

addiction disorders, as well as co-morbidities. Restructured standard

operating procedures, developed internal controls guidelines, refined

fundraising strategies, drafted policy for regulating acceptance of

donations and release of financial information.

. Analyzed and prepared summary of per capita funding for mental

health, developmental disability and substance abuse treatment and

ancillary services which revealed high ranking for County's management.

. Realized $138,000+ in annual savings and achieved double-digit

increase in provider satisfaction by conducting quarterly reviews of

payment processing productivity and enacting system improvements to

reduce manual process time and labor.

. Motivated staff of 10 finance associates and energized

underproductive employees to realize stellar team performance. Improved

workload planning, reduced absences, and conceived new budget preparation

protocol eliminating silo approach. Ramped up rate of invoices paid

within 21 days of receipt by an average of 89% over three years.

. Engaged high-spirited team and worked collaboratively with volunteers

in organizing numerous events for United Way fundraising campaign

reaching 97% of goal.

National Urban League, Inc. New York, NY

Grants and Budget Manager 3/06-4/07

Developed, analyzed and administrated $48 million operating budget to

ensure attainment of financial goals for social service organization

committed to urban community economic empowerment and serving over 2

million people nationwide with 100+ local affiliates in 36 states and the

District of Columbia. Revamped financial management system. Established

and analyzed grant budgets, partnered with CFO and executive staff to

ensure adherence to grant and reporting requirements. Conducted

information sessions and workshops to educate staff in fundamentals of

budget and financial planning, grant management, and fundraising.

. Produced accurate, timely financial reports resulting in an

unqualified opinion by Mitchel & Titus LLP in 2006 audit.

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Metropolitan Jewish Health Systems Brooklyn, NY

Senior Accountant to participating agency, Elderplan, Inc. 7/04-3/06

Prepared financial statements including fixed asset schedule, budget

reporting, and analysis of balance sheet accounts for non-profit providing

managed care and integrated home health care services in the five boroughs

of New York City. Evaluated supporting documents and coordinated with

external auditors to prepare for audits. Managed A/P function.

. Consistently met or eclipsed deadlines for submitting financial cost

reports to National Association of Insurance Commissioners, New York

State Insurance Department and Department of Health.

. Simplified payroll posting data by automating manual system and

uploading vendor's electronic information directly to accounting system.

Drove down payroll processing by two weeks resulting in a reduction of

time and labor costs by $100K annually.

New York City Economic Development Corporation New York, NY

Assistant Vice-President, Budget Management 2/01-7/04

Financial responsibilities included $250 million budget consolidation

oversight, monitoring $90 million operating budget, and acting as advisor

to CFO. Created central grant management system to streamline

reimbursement process. Captured all aspects of grant management from

procurement to reimbursement. Ensured financial compliance with federally

funded grant programs.

. Administered federal grant reports for reimbursement of $31 million

to HUD for Urban Development Action Grants; $4 million to Community

Development Block Grants; and $9 million to FEMA for funds related to WTC

9/11 recovery.

. Contributed to continuous process improvement initiatives focused on

cost-savings averaging $100K.

. Effected net asset growth of $2 million through enhanced fee

collection, land sales, grant receipts, and other revenue-stream

generating action.

Senior Budget Analyst 11/98-2/01

Created financial models improving data gathering and processing resulting

in completion of $250 million consolidated five-year financial plan.

Analyzed balance sheet and fund balances to forecast potential to support

future charges of special projects.

. Managed expenditures for NYC's $26.5 million budget allocated for

development of several minor league baseball stadiums and feasibility

study pertaining to creation of new Yankee Stadium on Manhattan's

Westside.

EDUCATION & CREDENTIALS

Six Sigma Green Belt

M.B.A., Finance Long Island University Brooklyn, NY

B.S., Business Administration Brooklyn College Brooklyn, NY

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