Human Resources Manager

mildred ortiz, sphr

**** **** **** **** **** ** ~ Bowling Green, KY 42104

270-***-**** ~ ************@*****.***

~ Human Resources Professional ~

Highly accomplished HR Executive & Senior Professional in Human Resources

(SPHR) with solid and progressive experience in diverse areas of human

resources management. Proven success in driving human resources functions

and personnel administration activities. Comprehensive background in

leading talent acquisition efforts, on-boarding processes, and performance

management. Adept in performing within dynamically changing environments

requiring focused decision-making. Skilled in streamlining business

processes, implementing cost control measures, and enhancing operational

efficiency.

AREAS OF EXPERTISE

Human Resources Management Labor Relations Employment Laws

Talent Acquisition & Strategic Planning On-Boarding

Recruiting HRIS Technology 401(k) Administration

New Hire Orientation Training & Coaching Change Management

Safety Management

Professional Background

DART CONTAINER CORPORATION OF KENTUCKY, Horse Cave, Kentucky (2010 -

Present)

Dart is a worldwide manufacturer of a broad range of quality single-use

products for the foodservice, retail, and food packaging industries, and

world's largest manufacturer of foam cups.

Manager of Human Resources

Provide leadership and direction to all aspects of human resources

management, employee relations, talent acquisition, staff retention,

strategic planning, payroll, employee relations, and team leadership. Train

and develop the management team in effective coaching and staff

productivity. Direct performance management activities. Supervise the 9-

member staff in oversight of full scope of human resources functions for

over 1,250 employees.

. Pioneered the implementation of change management strategies and best

practices with the company's culture, values, people, and behaviors

while enhancing staff efficiency and mitigating risk exposure.

. Consulted with the Executive Management Team on the development of

strategic human resources initiatives for expansion of product lines

and reorganizations.

. Partnered with Operations Managers to strategically align human

resources objectives and streamline onboarding process which resulted

in the recruitment of higher skilled employee and 5% reduction in

turnover the first year.

. Reduced employee complaints and litigation and redesigned policies

resulting in increased productivity and efficiencies.

. Successfully manage leaves of absence and return to work to reduce

chronic absenteeism.

. Effectively coach staff, supervisors, and the leadership group in

areas such as performance management, employee engagement, and

progressive discipline.

. Aggressively manage the Affirmative Action Plan and implemented

strategic activities to ensure diversity and equal opportunity within

the workplace.

MCKENDREE UNIVERSITY, Carbondale, Illinois (2008 - 2010)

Full Time MBA Student

FORT KNOX NATIONAL COMPANY, Elizabethtown, Kentucky (2005 - 2008)

Founded in 1985, Fort Knox National Company was a leading provider of

single source electronic payment solutions, processing 19.7 million

payments annually for more than 700 companies in the utility, mortgage, and

financial services industries.

Director of Human Resources

Directed all call center human resources activities associated with

employee relations, recruiting, employee retention, benefits management,

and cost containment. Served as a member of the Executive Management Team

providing consultation to executives and management members on strategic

initiatives for expansions and reorganizations.

. Championed efforts to reduce the Human Resources Department and

Facilities Management budgets by 20% by consolidating positions and

eliminating redundancy.

. Led the conversion of the existing Human Resources Department into a

streamlined department accountable to the bottom line supporting

business initiatives totaling over $30 million in annual revenues.

. Restructured benefits resulting in annual savings of over $25K.

. Lowered turnover rate by 30% by developing staff in areas of

interviewing and screening techniques as well as working with

operational managers to ensure the identification of training gaps.

BARNES DISTRIBUTION, Elizabethtown, Kentucky (2003 - 2005)

Barnes Distribution is a division of Barnes Group, Inc. - an international

aerospace and industrial components manufacturer and logistics services

company serving a wide range of end markets and customers.

Manager of Human Resources

Maintained full responsibility for strategically managing human resources

functions for multiple union and non-union

Facilities, which included distribution centers in Atlanta, GA, Reno, NV,

Chicago, IL, Edison, NJ, and Elizabethtown, KY, and a packaging facility in

Shelbyville, KY. Directed talent acquisition and recruiting efforts to

create highly qualified candidate pools. Led employee open forums to

identify employee-related issues and boost morale.

. Member of collaborative HR team tasked to develop a corporate-wide

succession plan and to identify key positions and competencies

necessary to mitigate risk of business continuity and performance.

. Spearheaded efforts to reduce grievances and increase productivity

using sound business acumen.

. Formulated union avoidance strategy for non-union facilities and

educated supervisors/managers on human resources best practices, which

resulted in no union runs on potential facilities.

. Appointed as a contract negotiation team member and subject-matter

expert resulting in 2 on-time, under-budget union contracts including

Teamsters and United Auto Workers.

Early Career:

Human Resources Generalist - Kellogg Brown & Root Services, Fort Knox,

Kentucky

Human Resources Manager - General Dynamics Land Systems, Fort Knox,

anagKentucky

Human Resources Manager - Collis Incorporated, Elizabethtown, Kentucky

Education & Credentials

MBA (2010)

MCKENDREE UNIVERSITY, Carbondale, Illinois

Bachelor of Science in Workforce Development (1999)

UNIVERSITY OF LOUISVILLE, Louisville, Kentucky

Affiliations

National Society of Human Resources Managers

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