Manager High School

Qualifications

. Assertive, self-motivated, goal oriented, organized and efficient

. Comfortable and effective in high stress environments

. Fluent in both English and Spanish

. Proficient in computer software and internet research

. Excellent technical skills with respect to computers

. Hold vast experience in event planning and public relations

. Experienced in addressing minority issues and concerns

Education

M.P.A., Public Administration, August 2012

Pace University, White Plains, NY

B.S., Criminal Justice and Sociology, May 2007

Alfred University, Alfred, NY

Experience

08/11-Present

Advocate Counselor, SCO Family of Services, Bronx, NY

. Maintain a caseload of 25 students, providing individual counseling as

well as assistance and support in earning a high school diploma.

. Plan and facilitate two hour-long group sessions per week with entire

caseload, covering such issues as healthy relationships, safe sexual

practices, career planning, educational planning, and time management

skills.

. Provide crisis intervention, conflict mediation, and assistance with

out-of-school issues, often working with outside social service

agencies, such as probation/parole and child protective services.

. Facilitate improved student attendance with outreach phone calls, e-

mails, and home visits.

. Work collaboratively with school staff to monitor educational

progress; including working with transcripts/permanent records and

programming students' schedules.

. Conduct intake assessments and interviews with prospective students.

02/11-08/11

Community Based Care Manager, Bellevue Medical Center, New York, NY

. Provided ongoing support and expertise through comprehensive

assessment, planning, implementation and overall evaluation of

individual patient needs.

. Produced and implemented marketing plans that increased patient

enrollment by 10 percent

. Coordinated the integration of the social service function into

patient care.

. Acted as patient advocate: investigates and reports adverse

occurrences and performs staff education related to resource

utilization, discharge planning and psychosocial aspects of healthcare

delivery.

. Conducted home visits.

. Communicated with physicians at regular intervals throughout

hospitalizations and developed an effective working relationship.

09/09-01/11

Mental Health Worker, Phelps Memorial Hospital, Sleepy Hollow, NY

. Assisted with direct patient care of the chemically addicted and

mentally ill.

. Engaged in crisis intervention therapeutic and activities.

. Recorded and report patient care monitoring such as vital signs,

patient safety rounds, meal consumption, dispense and sleep patterns.

. Conducted a periodic hall check to ensure safety and proper health.

10/07-02/11

Case Manager, Federation Employment and Guidance Services, Bronx, NY

. Administrative duties included but were not limited to data entry;

maintain filing systems and preparing reports/case notes on a bi-

weekly basis.

. Coordinated the NYC Young Adult Internship Program recruitment process

and implement program vision and curriculum.

. Created Lesson plans regarding Work Readiness and Community awareness.

. Conducted follow-up services for participants once the program

concludes.

. Monitored participants GED class attendance and internship

performance.

. Performed home visits in order to maintain contact with participants

and reengage them, if needed.

. Educated youth in conflict resolution, community service career and

college awareness.

. Represented the program at various community and agency meetings, as

assigned.

. Counseled participants throughout the process of obtaining their GED

and employment.

. Facilitated weekly workshops (i.e. Permit workshop and men's group).

References available upon request.

Contact this candidate