TERRI SHOEMAKER
*** ******* *****, **. *****, Florida 34769 C: 407-***-**** email: ********@*****.***
SUMMARY Dedicated HR professional with over 15-years of experience managing a full spectrum of
human resource, recruiting and staffing duties.
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HIGHLIGHTS Employee Benefits Mediation/Dispute Resolution
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HR Policies & Procedures Excellent phone skills
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Employee Counseling Exceptional organizational skills
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HR Generalist Affairs Great ability to multi task
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Staffing Payroll
ACCOMPLISHME Promoted to On-Site Staffing Manager after one year of employment
Received Employee of the Month award twice in one year.
NTS
Reduced employee turnover by 10%
EXPERIENCE Operations Coordinator
03/2013 - Present Kenpat USA – Orlando, FL
• Job set-up:
Entered new projects into company’s SpitFire project management system; set-up
project team members and cost codes
• GC Contract management:
Processed contracts and prime change orders; requested Notice of Commencement
• Subcontract management
Processed pay applications and subcontract change orders; managed insurance
compliances
• Project management reporting and document control
HR/Payroll Coordinator
05/2008 – 07/2012
Mader Southeast – Orlando, FL
• Hired and maintained 250 - 500 employees
Coordinated all drug testing, e-Verification, fingerprinting and I-9
compliance
Trained in certified payroll and Davis Bacon Wages for all government
projects
Provide HR and administrative support for 2 general superintendents and
twelve project managers
• Managed and maintained all confidential personnel files
Processed payroll for 250 employees weekly
Worked in a high call volume area
LOA and FMLA tracking
Pre-employment background checks
Responds to unemployment claims and attends hearings
Experience in OSHA, EEOC, DOL, DOT
01/1997 – 08/2007 On-Site Staffing Manager
Mercury Marine/Westaff – St. Cloud, FL
• HR Manager for 120 Westaff employees
• Recruited and interviewed 30-50 applicants per week
• Planned and managed recruitment and retention
• Oversaw all aspects of staff performance and performance evaluations
• Maintained all confidential personnel file
• Implemented an innovative employee incentive program, which
• Conducted benefits administration for benefit-eligible employees
• Reviewed federal and state laws to confirm and enforce company compliance
EDUCATION Bachelor of Arts: HR Development
1979 Portsmouth International College - Portsmouth, N H