Manager Quality Assurance

Kristen M. Curnyn

404-***-**** – Mobile

********@*****.***

OBJECTIVE

To utilize my eighteen years of professional client and office management in a positive motivating arena

EXPERTISE INCLUDES:

Budgeting Hiring and Training Negotiating Organization

Problem Solving Project Management Quality Assurance

EXPERIENCE:

Maintained office services by organizing office operations and procedures; preparing payroll; controlling

correspondence; designing filing systems; reviewing and approving supply requisitions; assigning and

monitoring clerical functions.

Provided historical reference by defining procedures for retention, protection, retrieval, transfer, and

disposal of records.

Maintained office efficiency by planning and implementing office systems, layouts, and equipment

procurement.

Designed and implemented office policies by establishing standards and procedures; measuring results

against standards; making necessary adjustments.

Completed operational requirements by scheduling and assigning employees; following up on work

results.

Kept management informed by reviewing and analyzing special reports; summarizing information;

identifying trends.

Maintained office staff by recruiting, selecting, orienting, and training employees.

Maintained office staff job results by coaching, counseling, and disciplining employees; planning,

monitoring, and appraising job results.

Maintained professional and technical knowledge by attending educational workshops; reviewing

professional publications; establishing personal networks; participating in professional societies.

Achieved financial objectives by preparing an annual budget; scheduling expenditures; analyzing

variances; initiating corrective actions.

Contributed to team effort by accomplishing related results as needed.

Microsoft Office package expert

Social Media, CRM packages and web design proficient

POSITIONS HELD

August 2011 – Present Independent Contractor

February 2005 – July 2011 Kellen Company, Manager of Meetings

March 2004 – December 2004 Aspen Productions, Manager of Meetings/Office

January 2002 – February 2004 Envision Communications, /Office/Meetings Manager

August 1998 – August 2001 Gartner Group, Event Coordinator

June 1995 – August 1998 United States Sail & Power Boat Shows, Tradeshow Coordinator

PROFESSIONAL AFFILIATIONS

-2012 – Member of National Association of Professional Women

-2011- Board Member –North American Advisory Board to the German Tourism Boar d

– Sponsorship Committee

EDUCATION:

l Arts Georgia State University

Repeat Speaker at Kennesaw State University Hospitality Program

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