Customer Service Sales
Resume:
Monique Burke
***** ******* *** ***. *, Sunland, CA 91040
EXPERIENCE
Los Angeles, CA
I work as a barista for Starbucks. Baristas are
the face of Starbucks. I create an uplifting
experience for customers and make perfect drinks
- one drink and one customer at a time. The
store I work at also has a drive-thru which has
taught me to multi task.
2012 DGC Enterprises
I worked as a script supervisor on the film A
Month Full of Sundays. I was responsible for
maintaining the films continuity and for
recording the production unit's daily progress in
shooting the film's screenplay.
2007 LA Casting Group
Los Angeles, CA
I worked as a casting assistant for the LA
Casting group. Through working for this company I
gained experience in casting in Reality T.V.
shows, music videos, feature films, Late night
talk shows and print ads. I helped facilitate
auditions and cast projects. I also worked as a
wrangler while on set. I learned the ins and outs
of the casting world. I had never realized how
much work it was to cast a project. You have to
get specific people with specific cloths and they
might have to be SAG. It was a fun challenge to
take on everyday.
2007 American Film Institute Festival
Los Angeles, CA
The first week I lived in LA I became a volunteer
for the AFI film festival. I worked in the
community outreach department first. In that
department I visited local business's encouraging
them and there customers to come to the festival.
I also helped in the promotions area. Thorough
promotions I helped assemble kits for the press.
I also worked in the box office providing
customer service.
2007 Hollywood Hell House
Los Angeles, CA
Also the first week that I was in LA I started
working for Hollywood Hell House. Hollywood Hell
House is a satirical take on sinning. I was in
charge of ticket sales and will call. The hell
house had a duration of a month. In that month I
also got to assist with the special effects
making fake blood and guts and making heaven look
well heavenly.
2007 Hearts a Fire Productions
Minneapolis, MN
I was the producer and director for a promotional
video for a community based non profit program.
The video was to be shown at a conference and to
demonstrate who the non profit had helped. My
challenge was to show all of the places they
helped and the people who helped them and make it
interesting and entertaining. Also the video had
to be less than five minutes. It turned out great
and the wanted me to do more for them but I was
moving to LA shortly after I finished there
project.
2007 Crotalus Productions
Minneapolis, MN
I worked as a production secretary for the horror
film 13 Hours in a Warehouse. I was in charge of
typing out schedules and other data entry work. I
also was given the task in insuring that each
actor made it to set everyday.
2007 Femme Fatale Media
Minneapolis, MN
I was a line producer for a reality show. The
reality show was a take on making the band and
behind the music. I had never worked with
musicians before so that was a bit of a challenge
to get them motivated to get things done on time
and on budget. We only had one full day to
accomplish this segment which also proved a
challenge because we shot at several locations
including a night club.
2007 PUSH Studios
Minneapolis, MN
I worked on one of the American Idol finalist
Paris Bennett first music video. Because of my
previous experience I became the assistant to the
producer. I was his driver and helped him out
with other various tasks.
2006 - 2007 Southwest Family Services Mental
Health Clinic
Minneapolis, MN
I worked as an receptionist and administrative
assistant at the clinic. I was responsible with a
great many tasks at this job. I was a patience
first contact in finding help with the clinic. In
doing so I had to greatly rely on my customer
service skills. I also assisted in management of
financial records and the organization of patient
records. I also trained new employees.
2006 Red Dilemma Productions
Minneapolis, MN
This was the first feature I worked on. The film
was titled Regular Joe. The film was an ultra low
budget SAG film. This film is where I got my
knowledge of a working film set. I worked as a
PA. Since the film was so low budget I was
working in a different department almost
everyday. I demonstrated such leadership that I
was put in charge of being the head of craft
services. I was excited to be entrusted to a
department all my own. I soon found out that I
had one of the most important jobs on set! If the
crew was not caffeinated and provided snacks and
meals at outlined times they were less
productive. I had to rely on my organization
skills to make sure everything along as
scheduled. I also had to use my creativity to
come up with new options for meals and snacks.
2006 Minneapolis / St. Paul International Film
Festival
Minneapolis, MN
Through my volunteer experience I was educated in
the production of a film festival. While working
in ticket sales I used my skills of organization
and ingenuity. I used my skills of creativity and
time management to assist with the closing night
party.
1997 - 2006 Wells Fargo Bank
Minneapolis, MN
This job helped me gain many great skills. I
learned the importance of customer service
through getting to know my customers. I gained
the knowledge of bank products through which I
became the top sales person in my office. I
learned the importance of patience through
training employees.
1997 - 1998 Guthrie Theatre
Minneapolis, MN
This was my first real job. I learned to
appreciate the production of theatre. I guided
patrons to there seats and fielded question about
the production. Here is where my journey in the
world of customer service began. I learned that I
was great with people and helping them enjoy
there theatre experience.
EDUCATION Minneapolis Community Technical College
Minneapolis, MN
Associate in Arts in Science 2007
AAS. Degree in Digital Video
AAS. Degree in Apparel Arts
REFERENCES Jane Minton, President Independent Film Project
Erika Lee, Casting Director LA Casting Group
Additional References Available Upon Request
Contact this candidate