Customer Service Sales

Location:

Posted:

August 19, 2013

Terriann Franklin

********.****@*****.***

Professional Summary:

Highly motivated certified makeup artist with 10yrs in the industry. Energetic & well

qualified beauty adviser & sales associate, with the ability to establish long lasting

relationships with clients. Greatly focused on maintaining customer satisfaction, and

contribute to company success.

Core Qualifications:

Time management

Experienced in glamour & beauty makeup application

• Certified in basic & advanced makeup application

• TV & film makeup application

Ability to multi-task and manage multiple projects in a fast paced environment

Experience Highlights:

Comtron Corp.

Electronic Health Records Software Trainer & Tech Support (2012-current)

Workflow analysis, implementation and training. Data protection, back-up and disaster-recovery. Post-

installation consulting and hardware and software maintenance. Hardware and O/S support as well as

software support.

Smashbox Cosmetics/Nordstrom

Makeup Artist (2010-2012)

Maintain customer service and selling as the priority. Exceptional Knowledge of advanced

makeup artistry and cosmetic products. Maintain up-to-date client information to drive sales.

Mac Cosmetics

Makeup Artist (2007-2010)

Demonstrate knowledge of store products and services. Focused on artist creativity. Exceeded daily sales

goals. Applied makeup to clients daily. Certified MAC makeup

Sephora

Cosmetic Consultant (2005-2007)

Strong knowledge of products in color, fragrance and skin care. Product demonstration of cosmetics and skin

care. Ability to pinpoint, understand, and properly recommend products that best suited clients needs and

problems.

Education:

SUNY College at Old Westbury

Psychology BA

References are available upon request