Registered Nurse Customer Service

Location:

Posted:

August 07, 2013

CAREN RICE RN, B.A.

PERSONAL STATEMENT

Professional Registered Nurse and certified esthetician, make up artist with a commitment to customer focused care. Proven track record of

exceptional customer service, communication and interpersonal skills along with a long standing passion for working with the public and cosmetic

industry.

WORK HISTORY/LEADERSHIP SKILLS

Registered Nurse Hartford, CT.06103

Hartford Hospital Oct 2011 to Present

responsible for multiple patient assignment on busy trauma floor. admission and discharge, pre and post operative care. Training of new staff,

working with physicians and upper management to achieve patient and unit goals.

Manager West Hartford, CT.06107

The Elizabeth Grady Companies Jan 2000 to Dec 2007

• Strong customer service skills, excel in communicating with individuals and small groups

• Management and decision making including hiring, termination and job coaching.

• Recognized by upper management for excellent employee relations and conflict management skills, effectively resolving personnel

issues.

• Responsible for all ordering and inventory control, bookkeeping and marketing.

• Leader of in house make up and skin care seminars

EDUCATION

Capital Community College

Associate Degree of Nursing (R.N.) Sep 2009 to May 2011

Tunxis Community College

Certified Nursing Assistant 08',Certificate Health Careers Pathway Sep 2007 to May 2009

New England School of Esthetics

Certified Esthetician Sep 2003 to Jan 2005

University of Massachusetts

Psychology/legal studies, Visiting Student Sep 1993 to May 1994

Westfield State College

Bachelor of Arts in Psychology Sep 1989 to May 1994

SCHOLARSHIPS/AWARDS

• Member Phi Theta Kappa Honor's Society

• Hartford Foundation for Public Giving scholarship award recipient 2008

• Volunteer Student Note Taker, Algebra 2008

• Wellness Day Volunteer Capital Community College, 2011