Keisha Vance
**** ******** ****, *** *****, CA **806
****************@*****.***
Objective: energetic, business performer; seeking a challenging
administrative opportunity within a competitive company; where my current
experience, accomplishments, and proficiency can be utilized.
PROFESSIONAL PROFILE
Strong ability to identify client, project and operation needs with focus
on quality and innovation. Through comprehension of management practices
proven to maintain productivity and efficiency are maintained. Develop and
facilitate positive and productive relationships with all levels of clients
in various industries. Exceptional communication and negotiation skills
easily develop rapport with peers and clients.
SKILLS AND ACCOMPLISHMENTS
o Data Entry
o MS Office-Excel/Word/PowerPoint/SAP
o Medical Terminology
o 10-key Proficient
o Multiple Phone Lines
o EPIC
o Medical Billing and Coding
o Payroll
o MS Outlook
o HIPAA Guidelines
EMPLOYMENT EXPERIENCE
Alta Bates Summit Comprehensive Cancer Center, Berkeley, CA
Contra Costa Health Center, Richmond, CA
Medical Records Representative/Receptionist 2011-
Present
. Various clerical tasks related to patient records, Interfiling loose
paperwork and chart arranging;
. Sorting paperwork and; heavy filing of charts and patient information;
answering multi-lined phones
. Taking phone requests; handling fax requests; pulling charts from
file; delivering charts to various areas
. Creating new charts; photocopying and a scanning information on
. Coded and matched invoices for multiple patient accounts
. Ensured quality and time completion of projects through written and
verbal communication
Agilent Technologies-Administrative Support
SSi (Systems & Space Inc.)-Clerical Support
Administrative Assistant/Corporate Receptionist/Data Analysis
2009-2012
(Various long term and short term assignments)
. Data entry of corporate purchases and sales, wrote orders and input
into database
. Administrative support to Human Resources and marketing departments
. Performed typing, incoming and outgoing calls, faxing, ordered and
maintained administrative supplies
. Payroll and other accounting practices
J.T. Howe & Associates, Concord, CA
Medical Billing Representative/Receptionist 2006-
2009
. Assesses, processes, cpt and icd-9 codes, and tracks patient billings
and reimbursements; captures and generates charges for inpatient
and/or outpatient visits and procedures; reviews, edits and posts
payments to accounts with date of service; maintains knowledge base of
correct coding practices and registration requirements; audits medical
documents for review; updates fee schedules.
. Answers and screens calls; assists with patient registration; verifies
patients' demographics, insurance, pre-certification status, and
referral information.
. Input payments for insurance and self pay patients; reconciles and
deposits payments according to company policy; answers billing
correspondence and maintains third party request database; assist
patients and guarantors with billing and reimbursement issues; follows-
up with payment denials.
REFERENCES: Available upon request