Peta-Gay Mesquita
Experience
Dillards, Chanel customer Service/ Make-up Personnel
November 2012 to Persent
Provides excellent customer service to each and every individual who
approaches at Chanel counter; after which I would give all clients the
best make-up experience they every had.
In my first 3 months I was awarded 2nd place in the entire Chanel division
in Atlanta Georgia. From there on my extrovert and friendly personality
has kept me in the top three representative in the Chanel division.
Leasing Assistant, DDI Properties
October 2011 to November 2012
Provided customer service and information about the properties for rent
to the prospect
client and scheduled visits to available properties for DDI Property
Management. Greet
visitors and effectively explain to the client all the leasing
policies. Responsible for
keeping track of all the leasing paperwork including the application
papers, leasing
agreements, employment and credit checks, and lease move-in packets.
Provide
customer service to lessees, completed service requests and
corresponded to
the maintenance department.
Receptionist, Robert Dawson, Inc.
October 2008 to October 2011
Provided customer services and operated multi-line telephone system.
Answered incoming calls promptly with professionalism and enthusiasm,
minimizing hold time for callers. Determined purpose of the call and
forwarded to appropriate Associate in a timely manner. Assisted job
applicants, visitors, vendors, Associates and customers both in person and
on the phone. Monitored visitor access. Maintained the reception area in
a neat and professional manner.
Education
B.B.A. in Finance, Georgia State University, Atlanta, GA
Concentration in Finance with additional coursework in Retail
Merchandising, Accounting and Banking.
Expected Graduation: May 2016
Roxbury Community College, Boston, MA
Concentration in Business
Dates Attended: August 2008 - May 2009
References
Rhonda Briggins, Executive Director of Government Affairs - MARTA
4205 Idlewood Parc Ct, Tucker, GA 30084
HYPERLINK "mailto:*********@********.***" *********@********.***
Eric Smith, District Manager - Kay Jewelers
1202 Tuscany Circle, Maumelle, AR
HYPERLINK "mailto:**********@*****.***" **********@*****.***
Olu Olusanya, Senior Client Support Analyst - AIR Worldwide Corporation
131 Dartmouth Street, Boston, MA 02116
HYPERLINK "mailto:*********@***-*********.***" *********@***-*********.***
********@*****.***
Expertise
Customer Service
Sales
Tools
Microsoft Office
Microsoft Outlook
Adobe Acrobat Pro
Constant Contact
QuickBooks Pro
Cisco Multi-Line Phones
Industries
Retail
Sales
Merchandising
Banking