Customer Service Health

Anna Zubkova

908-***-****

*** **** **** ***********, ** 08807 ***********@*****.***

Education

Rutgers University - (2013)

B.S. in Environmental Science - Health Option

. Public Health Practice and Administration

. Environmental Law and Policy

. Water and Wastewater Treatment

. Hazardous Wastes

. Environmental Toxicology

. Numerical Methods in Environmental Science

Work Experience

Manville, NJ Health Department (May 2012)

. Attended local Board of Health meetings

. Aided in sanitation and safety inspections

. Participated in follow-up inspections

. Assisted in emergency response training

Walgreens - Pharmacy Technician (July 2011 - present)

. Worked with third party companies and healthcare professionals.

. Provided customer service in a retail and pharmaceutical

setting.

. Managed prescription inflow, filling, and general associated

workflow.

. Trained new pharmacy technicians and interns.

. Participated in annual company-wide diabetes and heart health

fundraisers.

Career Development

. FEMA IS-100, IS-200, and IS-700 certified

. Affiliate member of the National Environmental Health

Association (NEHA)

. Certified pharmacy technician with the New Jersey Board of

Pharmacy

. Attended Board of Health/REHS meetings for Manville, NJ

Skills

. Conversationally fluent in English and Russian.

. Proficient with multitasking, problem solving, and negotiating

. Excellent communication skills and telephone manners

. Extremely well-organized and independent

. Proficient with Microsoft Office, various common computer

programs, and with use of both Mac and PC systems

References

References available upon request

Contact this candidate