Manager Human Resources
Resume:
Anthony Recek
Englewood, NJ, 07631 United States
**@****.***
Professional Experience
Program Executive New York, New York United States
Verizon Enterprise Solutions Jun 2002 - Nov 2012
Verizon Enterprise Solutions is the premier group within Verizon
responsible for design, implementation and managing communication solutions
to over 90% of Fortune 500 Companies and Government including outsourcing
contracts of entire IT infrastructure. During this period, my
responsibilities were to develop, implement and support technology
solutions and initiatives for Deutsche Bank, Johnson & Johnson, Goldman
Sachs, Morgan Stanley and ING.
Program Executive responsible for managed voice services outsourcing of
Nortel and Avaya systems in Deutsche Bank US locations: $5M in annual
revenue. Managed a team ranging from 30-45 direct reports consisting of
vendor managers, engineers, service managers, analysts and on-site
technicians to support local and network wide projects.
Program executive responsible for the program office of maintenance and
monitoring of Cisco voice and data devices on ING's Global Network
worldwide: 3-year contract - $12M annual revenue
Lead executive responsible for transition project team of Johnson &
Johnson's complex Outsourcing Agreement including managed takeover of
existing voice and data infrastructure - contract value $500M
Grew the annual revenue which resulted in year after year positive growth.
Consistently delivered results over 100% of P&L target.
Responsibilities included:
Implementation of system renovation projects in collaboration with
technical staff, engineering consultants, installers, and vendors.
Governance, technology reviews, service deliverables and release planning
Maintain Profit and Loss Budget of system or component implementation and
operation to ensure profitability
Drive adoption of parent company technology processes (ITIL, tiered and
functionally separated technology teams) across newly acquired business
unit. Convert many key business stakeholders from opponent to advocate for
the new tools and processes
Vendor management, third party contracts, financial analysis, and managing
vendor relationships and strategies
Implementation & Maintenance Manager New York, New York United States
GTE Nov 1998 - May 2002
Manager of installation of new or modified hardware, software, or
programming modules of telecommunications systems for NYC Health &
Hospitals, NYU Hospital and NYC Human Resources Association
Responsible for capacity management, asset management, release management,
case management, post postmortems, business continuity plans, key operating
procedures, user acceptance testing, risk/remediation & gap analysis and
vendor management
Key Initiatives -
Supervised the upgrade of infrastructure and system modification for NYC
Health & Hospitals in support of HIPAA compliancy.
lead the upgrade of cable infrastructure for Human Resources Association in
6 campus locations
Supervised the replacement of backbone cabling for NYU Medical Center
Managed project to replace NY Hospital backbone wiring to main buildings
and all satellite locations. Wiring complied with the new PBX (SL-100) as
part of the project compliance directive
Service Manager New York, New York United States
Northern Telecom Nov 1998 - May 2000
Supervised support organization consisting of technician and analysts
Ensure SLA compliance
Develop Emergency, backup and contingency plans
Team Lead - Installation & Maintenance Services New York, New York
United States
Precision Interconnect, LLC, New York, NY Jul 1984 - Nov 1989
Installed communication systems and installed new infrastructure for
commercial and residential clients
Installed Infrastructure consisting of: Category 1-6 inside cable, Gel
filled outside cable and Fiber
Installed various communication systems such as; Tie, Toshiba,1A2
Equipment, Siemens, Nortel and Mitel PBX and Key Systems
Coordinated turn up or replacement of communication systems with Telco
services
Lead installer for all wiring projects and communication systems
Education
Bachelors in Telecommunications; May 1989 New York, New York United
States
ITT Technical School
Additional Skills
Skilled in key areas of management and build out for data centers:
geographic locations, virtual, redundancy, bandwidth between call centers,
BCP, KOP's, Infrastructure, TDM, VOIP and security protocols
Working Knowledge of integration and implementation of - TDM to IP/SIP
utilizing Aspect - Polycom desktop phones- ACD technology, Avaya, Cisco,
NICE Loggers, Nortel, VOIP, Aspect 10.0; Enterprise Cloud Computing and
Data Center Infrastructure
Highly Skilled in ITSM, ITIL, CSI, Scrum and MSP best practices and
methodologies
ITIL v3 Certified
Highly Experienced with managing Third Parties vendors and subcontractors
consistent with Agreement and SLO requirements
Proficient in Microsoft Excel for financial modeling and analysis; skilled
in Microsoft Office (Word, Outlook, PowerPoint, Project)
TOGAF Certified
Cisco Sales Expert (CSE) Certified
Outstanding organizational skills, ability to manage multiple projects
Highly Skilled in leading Governance discussions with client to review SLA
statistics, trending and network optimization, contract compliance and
presenting strategies to keep pace with market trends and business needs
Contact this candidate