Customer Service Assistant
Resume:
TIFFANIE POWELL
Staten Island, N.Y. 10303
**********@*****.***
OBJECTIVE: To secure a position with a well established organization
with a stable environment that will lead to a lasting relationship.
EXPERIENCE:
Carmel Richmond Nursing & Rehabilitation Center
Nurses Assistant Staten Island, N.Y. 2011-2013
Provided residents complete bedside care in an compassionate and
encouraging environment in activities of daily living. Tasks included but,
where limited to; vital signs, daily showers, escort to Physical Therapy,
encouraged residents to participate in activities, ROM and exercise and
safe transferring.
Phelps Memorial Hospital Center
Nurses Assistant Sleepy Hollow, N.Y. 2012-2012
As a PCA, I perform tasks under the supervision of RN in a manner conducive
to the patients comfort and safety. Assist with the patients basic care
and the activities of daily living. Provides emotional support and
physical comfort to all patients on the unit.
Capital One Bank Staten Island, N.Y. 2008 - 2011
Assistant Bank Teller/Customer Service Representative
Promotes and maintains positive relations with all clients and potential
clients
Process transactions that comply with policy and procedures, Service and
resolve
Client needs, and performed as a team member in coordinating the work
flow.
Daily reconciliation, end of day reports, and assisted with scheduling of
Tellers.
United States Postal Service Staten Island, N.Y. 2007 - 2008
Letter Carrier
Sort mail and parcels for delivery, dispatched from station at the
appointed time daily and returned to station at appointed time daily,
delivery of time sensitive material and customer service.
SKILLS: Total bedside care
12-Lead EKG
Glucometer
Phlebotomy
COMPUTER: Microsoft Word, Excel, Powerpoint
Stellaris, Kiosk
10-Keypad, 45 WPM
EDUCATION:
April 2011 The New Millennium Training Center
NYS Certified Nursing Assistant Program
NYS Certification # 343090730411E
January 2009 The College of Staten Island
May 2012
June 1995 Curtis High School - Nurses Assistant Program
High School Diploma
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