Customer Service Manager

Yolanda Garza **** Town Centre Driver #*** Eagan, MN 55123

612-***-****

Objective: Seeking a Senior Clerical position where my education,

training, and versatility will be fully utilized for growth and

advancement.

Specialized Skills:

AP / AR / Payroll Customer Service /

Cashier

Credit Authorization Inventory Management

Batch Data Entry Collections /

Investigations

Supervisory / Management Microsoft Word & Excel 2010

Summary of Qualifications:

Over twenty (20) years experience in accounting which include a wide range

of duties, customer file set-up, invoice maintenance, credit memos, service

maintenance, contract set-ups, service orders, AR, AP, Payroll, check

disbursements, cash receipts, deposits, petty cash, journal entries,

accruals, bank reconciliation's, credit card adjustments and

investigations, and impress fund disbursements. Handling large amounts of

cash daily.

During the course of my career, I have become an experienced collector as

well as collection supervisor, interfacing well with customers, and various

departments to achieve high volume collections. Maintaining, billing,

inventories, daily reports, and office equipment.

Employment History:

Coca Cola Enterprises - Route Processor Administrator Eagan, MN

Jun 2007 to Present

Sam's Club - Cashier / Customer Service Apple

Valley, MN Jun 2006 to Jun 2007

Wells Fargo Bank - Bank Teller / Cashier Eagan,

MN Mar 2005 to Jun 2006

Pasadena Corp - Office / Property Manager Prescott,

AZ Mar 2004 to Mar 2005

BD Biosciences - AR Admin III / Collection Specialist Palo Alto, CA

Jun 1999 to Sept 2003

U. S. Fleet Leasing - AR Admin / Collector San

Mateo, CA Sept 1998 to Jun 1999

APAC, Inc. - Customer Service / Head Data Processor Corpus Christi, TX

Jun 1997 to Sept 1998

McMinn & Co., Inc. - Bookkeeper / Office Manager Corpus Christi,

TX Nov 1992 to Jun 1997

Planned Parenthood - Bookkeeper

San Mateo, CA Apr 1989 to Feb 1992

Sequoia Insurance - Collection Accountant Menlo

Park, CA Oct 1988 to Mar 1989

Motorola, Inc. - Mobile Radio Contract Specialist San Mateo,

CA Apr 1986 to Oct 1988

VISA U.S.A. Inc., - Data Entry / Credit Authorizer /Supervisor

San Mateo, CA

International Operator / Research and Special Projects Clerk

Jun 1976 to Apr 1986

Education:

Skyline College - San Bruno, CA Business Administration

VISA U.S.A. Inc. - San Mateo, CA Information Processing and IPL

Foothill College - Mt View, CA Communication Skills

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