Customer Service Sales

Nicole M. Compito

** ****** *****

Broomall, PA 19008

********@*****.***

Phone: 908-***-****

OBJECTIVE: To obtain a challenging and rewarding position where I can apply my knowledge in the

field of psychology, while also gaining experience that will help in future endeavors.

EDUCATION: West Chester University of Pennsylvania, West Chester, PA

Bachelor of Arts in Psychology, Graduated: May 2012

Minor: Nutrition

HIGHLIGHTED

COURSEWORK: Research Methods, Seminar in Behavioral Economics, Abnormal Psychology,

Multicultural Psychology, Cognitive, Psychology & Lab, Biopsychology, Eating

Disorders

PROFESSIONAL

EXPERIENCE: Capital Financial Solutions, Inc., Manalapan, NJ

Administrative Assistant September 2007 – Present

• Responsible for the planning and scheduling of a MassMutual Agent.

• Preparing and assembling product information for marketing and prospective

clients.

• Serve as a point of contact between agents, clients, and underwriters by answering

and making phone calls.

• Maintaining all types of correspondence including drafting outgoing letters and e-

mails.

• Customer service and client relations including high-revenue accounts.

• Assist in preparing comprehensive financial plans.

• Data entry & project management that ensures productivity in the office

environment.

• Creating financial reports for the agent and clients.

OTHER

EXPERIENCE: Victoria’s Secret, Exton, PA

Sales Associate April 2010 - December 2010

• Assisted customers with merchandise while replenishing sales floor.

• Processed shipment and assisted with floor sets.

• Operated cash register transactions including purchases, returns, and exchanges.

Marshalls, Manalapan, NJ

Sales Associates June 2007 – February 2008

• Responsible for the merchandise, organization, and customer assistance of three

departments.

• Stocked shelves and created merchandise displays.

ACTIVITIES: Psychology Club, 2008-2010

Attended meetings to discuss current trends in psychology

Volunteered with The Veterans Foundation of America, A Non-profit Corporation

Worked on Projects for the AUSA, Association of the United States Army

SKILLS &

STRENGTHS : High proficiency in Microsoft Office programs (Excel, PowerPoint, Word, Outlook)

Proficient in SPSS analytical software

Multitasking

Professional work ethic

Excellent communication skills

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