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Manager Customer Service

Location:
West Sacramento, CA, 95605
Posted:
April 17, 2013

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Resume:

Yuriy Sukhostavskiy

Executive Professional/ Operations Management

*********@*****.***

Summary

As a results-driven leader, I revitalized and turned around manufacturing operations in domestic and

international settings. With strong strategic direction and vision, I utilized continuous process improvement to

reduce costs, increase production and efficiency while boosting profit margins for small and large organizations.

My core strengths include:

# Developing strategic initiatives that drive sustainable growth and operational excellence

# Boosting throughput, while ensuring compliance with quality and safety best practices

# Leveraging resources and implementing new operational processes

# Creating effective cost reduction and containment plans for bottom-line results

# Leading diverse cross-functional teams in achieving optimal performance

I hold a BS in Mechanical Engineering from Kyiv Polytechnic Institute (Engineering Technical Institute) and I

have taken various Business Administration courses from Owens College. I am fluent in Russian and Ukrainian.

Complimented on my drive and passion, I’m a resourceful, effective and versatile manager who meets

challenging objectives.

Specialties: P&L / Lean Six Sigma/ Turnarounds / Operations / Project Management / Growth Strategies /

Production / GlobalCPI / Sourcing / Quality / Product Development / Business Development / Budgets / Cost

Control

Experience

Regional Center Manager POD/Fulfillment at Standard Register

August 2011 - October 2012 (1 year 3 months)

Since starting managing the Standard Register operations, the $20M POD/Fulfillment Regional Center in

Sacramento, CA has become a successful entity of critical communication business. Hired new management

team, increased productivity by 30%, managed implementation of the two key accounts. Brought the facility

from the bottom to the leading level among 28 SR facilities nationwide.

4 recommendations available upon request

General Manager at Mozaik Investments

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August 2008 - September 2011 (3 years 2 months)

Oversee digital operations, including production, sales, marketing, QC/QA, HR and customer service.

Develop strategic business strategies to increase revenues and profit margins. Build relationships with

new/existing clients as well as negotiate agreements.

Production Manager at PrintXcel

January 2001 - May 2008 (7 years 5 months)

Directed daily operations of print production. Conducted cost analysis and budget management. Ensured high

levels of productivity and QC/QA while reducing costs. Managed 50 staff and $9M budget.

Earlier career includes Executive Officer - Flat Plastic, and Mechanical Engineer - Paton Research Institute.

Certifications

Six Sigma Lean / DFSS Green Belt

Aveta Business Institute License 594*********

Skills & Expertise

Offset Printing

Variable Data Printing

Digital Printing

Operations Management

Print On Demand

Bindery

Cross-functional Team Leadership

Print Management

Pre-press

Process Improvement

Lean Six Sigma

Education

Kyiv Engineering Technical Institute

BS

Owens Community College

University of Toledo

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Yuriy Sukhostavskiy

Executive Professional/ Operations Management

*********@*****.***

4 people have recommended Yuriy

"Yuriy is a very talented and hard-working plant / operations manager with a strong level of expertise within

the commercial print and critical business mail spaces. He is especially good at engendering the loyalty and

interactive communication of those who report to him.and has effectively managed print production

operations ranging from 100 to 150 direct and indirect reports. One of the attributes which separates Yuriy

from other similarly-situated plant managers is his ability to both identify with and understand the needs of

his clients and find solutions which fulfill those needs. In addition, Yuriy is very capable of getting out of the

plant to work directly with both the sales team and interface with the client at either the client site or while

hosting them at his plant. I wholly endorse Yuriy Sukhostavskiy as a capable and interactive plant production

leader and operations manager as someone to run a plant or multiple plants within any print, packaging or

plastics discipline!"

Art Floro, Senior Sales & Operations Search Consultant, Porter Consulting Services, was a consultant or

contractor to Yuriy at Standard Register

"As the regional Organizational Effectiveness Business Partner, it was my pleasure to work with Yuriy. He

posseses both operational savvy and strong interpersonal skills. During his time at SRC the facility was

among the top in KPI performance. Yuriy ensured employees on all three shifts had access to him and he

promoted safety, quality and productivity, while maintaining an open door policy. He is a seasoned

professional and will be an asset to other organizations."

Aneatra Harper, Western Region HR Manager, Standard Register, worked with Yuriy at Standard

Register

"For the period of time, working together with Yuriy, I was surprised how organized, accurate and productive

Yuriy is. I also admire of Yuriy's high ethics, principals and professionalism which lead company to gain a

substantial production increase for tenth of percent - hit above 100% of planned revenue and one of the

highest record of meeting comittments and time frames. Yuriy one of rare leaders who keeps high production

in the company and always opened and actively supports all innovations and improvements. Our company

has substantially changed an interface and quality standards. Because of Yuriy's initiative and approach, our

production environment changed to place of genuine balance of industry and art. Yuriy is a great exapmle for

many leaders and employees who enjoy working in highly intelligent and cultured modern business

environment. People like Yuriy convert company to the company of higher standards and retain that

environment contributing all personal time effort and energy. I always wish good luck to Yuriy in any place

he works. I'm sure he always does a best job, which can possibly be done at that place."

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Alex Shalnev, Senior Software Engineer, Standard Register, reported to Yuriy at Standard Register

"Yuriy is a dynamic, hard working, customer focused manager who holds his team accountable for meeting

organizational objectives. His ability to grow and learn new processes and operations is truly extraordinary.

He is committed to the organization while simultaneously developing customer intimacy. A pleasure to work

with!"

Mark Ramey, General Manager, Standard Register, managed Yuriy at Standard Register

Contact Yuriy on LinkedIn

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