Customer Service Assistant
Resume:
LEONA WHYTE
*** ***** ******* ****** **** Orange N.J. 07018
**********@*******.*** (C) 973-***-****
QUALIFICATION SUMMARY
Detail-Oriented and resourceful professional prepared to excel in the field of Payroll Specialist
and contribute to organizational objective.
Administrative support experienced working in fast paced environments demanding strong
organizational, technical, and interpersonal skills. Ability to multi-task effectively, trustworthy,
ethical, discreet, committed, confident and poised in interaction with individuals at all levels.
EDUCATION
• Bachelors of Science Degree in Business Administration GPA 3.83 (2012)
Kaplan University – School of Business and Management
• Member
Golden Key Honor Society member
Kaplan University President’s & Dean Honor List member
• Skills
Access Link Interviewer trained
Microsoft Office – Words, Access, Excel, PowerPoint, Outlook. Ability to grasp any new
software functionality
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EXPERIENCE
Spectrum for Living
Activity Therapist Assistant (2013-present)
• Assist clients in achieving their IHP goals
• Assist clients in maintaining their independence and developing their motor and cognitive
skills.
Pathways to Independence
Assistant Supervisor (2008-2012)
• Oversee all operations including scheduling, and monitoring of program areas
• Prepare and conduct IHP and IDT meetings
• Track progress report for clients using DTR’s
• Promote confidentiality and positive working relationship among staff
• Complete assigned reports and records
• Monitors government relations, developments and trends
• Communicates program initiatives to management and employees
• Keeps necessary records and develops appropriate administrative systems and control
• Provide support to new and part time staff
• Conduct first line interviews
• Prepare bi-weekly payroll sheets
• Track employees benefits
• Supervise staff in implementing and maintaining government regulations
• Perform other related duties and fulfills responsibilities as required
ShopRite
Customer Service / Cashier (2006-2008)
• Managed customer relations and provide exemplary service to customers via phone or in
person
• Maintain petty cash flow and closing balance.
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REFERENCE
Adewale Awosika
Navy Recruiter (EM2)
US Navy
Kennard McDonald
Engineering Systems Specialist
Novartis Pharmaceuticals
Keisha Cummings
Personal Banker
JPMorgan Chase
Contact this candidate